Do you think you have some coins or other debris that has gotten under the tumblers?
If so I would remove the tumblers and inspect fro coins/debris.
If you do a Spin Only Cycle is the machine quiet?
Are you going to DIY if so you need the Service Manual.
Join this forum then download the SM 16022808 Maytag Top Load Neptune Washer Service Manual
The Service Manual doesn't call out the TORX driver size to remove the tumblers it's a #20 Torx hardware...............Rich
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