usually the sim card is in the back of the phone. take the back off remove the battery an the sim card slot should be there. here is a web site which might help
http://www.samsung.com/us/support/owners/product/SCH-R250 hope that helps if all else fails take it too a phone shop like Telstra or optus
I dont how it got on silent mode, but can u please help me with trying to get off Please!
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