The speed control is locked?
Hiya,
Sorry you are experiencing an issue with your appliance. We have some help videos to assist you with resolving this issue. Please see one of the links below for your perusal.
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/Howtoreplacethespeedlever/tabid/643/Default.aspx
https://www.youtube.com/watch?v=y97KT98vpJ0
To purchase new speed lever, please see the below link:
9709276 KitchenAid Tilt Head Stand Mixer Part (also 5qt bowl lift) Speed Lever Black https://secure.kaparts.co.uk/sku/9709276
SOURCE: KITCHEN AID MIXER WILL NOT WORK
Thank you for telling us to look at the holes with a flash light. I kept trying to reposition them but thought they needed to be placed in the same way - I was wrong. I kept reading about placing the brushes in the same way they came out, but no one actually said how to find out what their position was if, like me you took them out and did not pay attention to their original orientation. The mixer now works.
thank you!
SOURCE: mixer bowl is stuck can not remove
I found a solution at kitchenaid.com. It says the bowl locks in the same direction as the rotating mixer moves, so slap the bowl with your hand a few times in the opposite direction, and then take vegetable oil and using a cotton swab line the groove of the bowl. Let it soak a bit, and then slap the bowl again and push it hard counterclockwise.
SOURCE: when mixin bread dow the arm of the mixer moves loose
Lay the mixer on a towel and look up inside the base to the top of the neck. There's set screw up there. Tighten. If that doesn't work your shaft may be too worn and needs to be replaced.
SOURCE: My Kitchen Aid Artisan Stand Mixer only runs on high speed.
you can try to use some oil free contac cleaner on the speed switch. if that don't fix it put a new speed control switch in it.
SOURCE: Kitchen aid mixer drops metal shavings in the
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
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