There is probably an rule set on the scanner from the previous user. To be sure that you are not using any old settings. I would suggest to reset it to factory settings.
Connect the scanner to your Desktop PC.
Download the Reference Guide for DS6707 at the page http://support.symbol.com/support/search.do?cmd=displayKC&docType=kc&externalId=8397807apdf
Scan the Barcode Set All Defaults
Scan the Barcode Erase All Rules
The scanner is now in factory settings and you can configure it as you need.
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