BenQ FP731 17" LCD Monitor Logo
Posted on Jun 09, 2008
Answered by a Fixya Expert

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Can't find video signal

On power up, Power LED lights green, "BENQ" is displayed for >2s. After 4s message displays "Signal Cable Not Connected" for >250ms, screen goes blank and Power LED lights amber. All Buttons on Monitor non functioning except power off. Cycle power button and cycle repeats.
I have resoldered Transformers T751, T752, T753, T754 and Transistors Q739, Q740, Q743, Q751, Q759, Q760.
Can you help any further.

1 Answer

Samir Shah

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  • Expert 220 Answers
  • Posted on Jun 12, 2008
Samir  Shah
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If screen says "Signal cable not connected " all the time till power led switches to Amber chances are monitor is ok and problem is with graphic card or cpu.Connect to Known working CPU and confirm that monitor is the problem.
If same problem persists on another working cpu after changing signal cable,the interface board in the monitor could be defective.
Samir

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ON SCREEN HAD POWER ONLY V8.02.8

FOLLOW this instruction and fix it. God bless you
·
Connect the component video, HDMI1 or AV1 cable from the component device (such a DVD player) to the appropriate input port on the TV. This port may say "Video IN" on the back of the TV. Ensure that the cable is connected securely at both ends.
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Use the remote control's device button(s) to access the menu and select the input through the menu that matches the type of cable input connected to the back of the TV. For example, if you connect the cable to the HDMI1 input port on the back of the TV, selecting anything but the HDMI1 option with the remote control may cause the "No Display" message to appear, which usually means that the TV is not receiving a signal at the connection input you have selected.
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Test any other connected components at their selected inputs to see that the TV is receiving the video signal properly from those sources.
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Check with your cable or satellite provider if their set-top box is the source of the "No Display" message and is powered on, to see if the problem is caused by a disruption in their service. If using an antenna, adjust the antenna and re-scan for available channels.
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Thank you for providing your configuration details.
You have failed to specify wheather or not your LCD Display is under Warrenty.

Perhaps these simple trouble shooting procedures will get the job done.

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Loch Hime :-)

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