Hi, I cannot print a pdf file or that kind of attachment. Only Word can print. Adobe error shows up and want to shut down the program for protection. I never had the problem before. Just started.

Is it a file that you created in pdf format, or is it one that you have had emailed or attempting to open from another source? Some pdf files have protection put on them by the file originator to avoid the file being changed/printed. Here are some tips to try to get them to print for you.

1. Open your computer's Internet browser.
   

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   Type www.a-pdf.com/security/a-pdf-rr.exe in the browser's URL box to access the PDF restriction converter "A-PDF Restrictions Remover."
   

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   Press the "Enter" or "Return" key. Your Internet browser will access the site's PDF converter file. A dialog box will appear on your screen--"Opening a-pdf-rr.exe."
   

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   Click "Open" or "Run" to download and set up the program directly. Click "Save" or "Save As" to save the program's setup file on your computer for running later--use this option if you using a slow connection like dial-up. The program will download and set up on your computer if you selected the "Open" or "Run" option.
   
   If saving the file to your computer, navigate to the directory where you want to save the file to. Select the "Desktop" if you have a hard time locating downloaded files on your system.
   
   You do not have to access the A-PDF Restrictions Remover website again once the file starts downloading or saving to your computer.
   

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   Double click on the "a-pdf-rr.exe" icon to open the program, if you selected the "Save" or "Save As" option.
   

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   Click "Run" when prompted with the "Open File -- Security Warning."
   

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   Click "Next." Click on the circle by the wording "I accept the agreement." Click "Next."
   

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   Select the directory where you want to save the "A-PDF Restrictions Remover" file. The default is your "C:\Program Files\A-PDF Restrictions Remover" folder. Click "Next."
   

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   Click "Next," "Install" and then "Finish." A-PDF Restrictions Remover will start automatically.
   

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    Navigate to the directory where the protected PDF file is located.
    

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    Right-click on the PDF file name. Select "Remove Restrict & Save As."
    

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    Select a location to save the converted PDF file to. Click "Save." If you want to change the PDF file's name, enter a new name in the box next to the wording "File name." The protected PDF is now converted to a unprotected one.
    

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    Double-click on the converted file to open it.
    

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    Select "File," "Print" and then "OK" to print the unprotected, converted PDF file.
    

Printing a Protected PDF By Taking a "Screen Shot"
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    Open the protected PDF file2
    

16. Press the "Alt" and "PrtScrn" keys together. The PrtScrn key is located on the upper right-hand side of your keyboard, if using a desktop computer keyboard. If using a laptop, the PrtScrn key is located above the "F10" function key.
    
    
    

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    Open your computer's word processing program by clicking on the program's icon on your system's "Desktop" or from the "All Programs" menu.
    

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    Press "CTRL" and "V" keys together to paste the screenshot into a blank document.
    
    If using a Mac, click "Edit," "Paste" from the main toolbar at the top of your word processing program.
    

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    Click "File," "Print" and then "OK" to print the PDF screenshot. If the protected PDF file contains more than one page, press the "PgDn" key and repeat steps 2 through 5.