MY JENN-AIR REFRIGERATOR #JCD2389GES IS NOT COOLING ON THE REFRIGERATOR SIDE. THE FREEZER IS OKAY. THE REFRIGERATOR TEMPERTURE IS 60 DEGREES F.

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Check compressor is running with exact current (Amps). Keep your hand on discharge line on condenser coil to feel warm. If no warm means no gas in the system. If warm and no whistling sound in freezer means system under chocked.
If no gas, find leak an arrest it. Vacuum and do gas charging. If chocked, release all gas, flush out the system, replace filter drier, vacuum and recharge gas. Helpful?

Make sure there is no lint or dust in the fan motor located on the lower back of the fridge.

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.

the problem is in your freezer
you need to opaen the wall inside the freezer and see if there is ice build up on the coil.
if it is frozen heard you need new thermostat or heating element. check it first and let me know what you see.
open the back wall (the bottom one)

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Check the freezer fan.
Is it running?
If not, replace fan motor.
Check the damper doors in the fresh food side.
Does air flow through?

hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

The auto defrost timer was broken, so my refrigerator repairman replaced it. The part is about $60. The bigger expense was the labor getting to the timer, which is in the upper right hand corner of the refrigerator within the plastic casing that houses the temperature control levers. He then had to remove the panels of the freezer and defrost the coils with a blow heater. It took several hours.

make sure the two vents inside freezer and refridgerator nside are not blocked....normal range is approx -15 to + 15 in freezer,...and 37-42 in fridge...take temp readings inside of both....a full freezer and fridge retian colder temp more...