HP LaserJet P3005n Printer Logo
Posted on Jun 11, 2008
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Hp p3005n keeps getting paper jam error in tray 2 like every other page it prints and there is no paper jammed. I replaced the printer with a new one and get the same annoying error. So when you printing a large document you ahve to sit and babysit and keep pushing the continue button everytime it errors.

  • 6 more comments 
  • Edward F Jun 19, 2008

    Ihave an HP LaserJet 3005 keeps getting paper jam error in tray 2 like every other page it prints and there is no paper jammed.

  • robertn_us Sep 03, 2008

    I keep getting paper jam in tray 2. Have tried to open the printer and check for paper jammed in the printer, but can find none. Have cancelled all jobs, powered down and back up, sent a new document to print and still get paper jam in tray 2. I give up.

  • jandersen Sep 08, 2008

    must continue to press the "green check" button to get perhaps one sheet to print. Sometimes it will print multible pages before giving the "jammed" error, but most of the time it's just only one page at a time!

  • d45516111 Oct 23, 2008

    i hve the problem of paper jam

  • Anonymous Nov 06, 2008

    13.05.06 jam inids top cover

  • eugenetch14 Nov 21, 2008

    I I have the same problem I take out the plastic part but it do not solve my problem any sagest ions can it be rulers

  • windsome Jan 20, 2009

    Same problem. It seemed to occur after I changed the toner cartridge (with an OEM HP cartridge) and hasn't stopped since. It also takes a minute or two for the first page to print now and doesn't crank out the remaining pages (if they don't get jammed) fast at all?? I'm an accountant and I'll need this to work for tax season real soon!! Help.

  • Anonymous May 06, 2009

    the printer is saying that there is a top cover jam- it tells us to remove the cartridge, and thats where we find the paper jammed?? any ideas??

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I had the same problem, the transfer roller rubber was completely slick and would not pick up paper (it would also make a clicking sound).
Replaced it and the problem went away.


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Sounds like a paper size setting in your driver. If the printer has one type of paper in the tray and your are sending a job with a different size, it will jam and will give an error of unexpected paper size.

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  • Posted on May 07, 2012
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I use a P3005n at work to print literally thousands of pages per day. Paper tray 2 has what is called a "pick roller", and as the poster above mentioned, it gets worn down and loses its texture which causes it to slip when picking a sheet of paper. This will cause a "jam in tray 2" error when either there is no jam and opening/closig the tray and pressing the green button will get the print job to continue a while, or it may possibly cause a sheet to feed only an inch or so and stop, causing you to need to open the tray and yank the partially-fed page out and resume printing.
Now sometimes, cleaning paper dust from that roller will help the issue for a while, but the problem will return in time. Regular cleaning is a necessary maintenance item for these printers.

Keep in mind that it may feel like there is still texture on your pick roller, but the problem is that these rollers do not roll. They are a cam mechanism that move back and forth to feed, which means that it is the same small section of the roller that contacts the page each time. So there may be texture on the roller, but only the part that touches the paper is worn out.

Now, that solves one feed issue.

Another feed issue I have is that one of my printers will feed without a problem if the paper tray is half full or less. Yet if I fill the tray with a whole ****, I will have feed errors every 20 pages or so, until the paper level lowers.

I have not solved this yet, but yesterday my husband (who knows nothing about printers specifically, but is a gifted mechanic) suggested that there is a spring that gets compressed to raise the pick mechanism when the tray is full. He says that although the pick is cam-driven, there is a spinning motor that runs the cam. If that shaft is worn, it will slip when there is pressure on the unit, but as the pressure releases when the paper level drops, the drive shaft will slip less and feed more easily. It is something worth investigating - I am going to share this theory with our printer technician today.

Hope this is useful to somebody :)

  • Anonymous May 07, 2012

    I use a P3005n at work to print literally thousands of pages per day. Paper tray 2 has what is called a "pick roller", and as the poster above mentioned, it gets worn down and loses its texture which causes it to slip when picking a sheet of paper. This will cause a "jam in tray 2" error when either there is no jam and opening/closig the tray and pressing the green button will get the print job to continue a while, or it may possibly cause a sheet to feed only an inch or so and stop, causing you to need to open the tray and yank the partially-fed page out and resume printing.
    Now sometimes, cleaning paper dust from that roller will help the issue for a while, but the problem will return in time. Regular cleaning is a necessary maintenance item for these printers.

    Keep in mind that it may feel like there is still texture on your pick roller, but the problem is that these rollers do not roll. They are a cam mechanism that move back and forth to feed, which means that it is the same small section of the roller that contacts the page each time. So there may be texture on the roller, but only the part that touches the paper is worn out.

    Now, that solves one feed issue.

    Another feed issue I have is that one of my printers will feed without a problem if the paper tray is half full or less. Yet if I fill the tray with a whole ****, I will have feed errors every 20 pages or so, until the paper level lowers.

    I have not solved this yet, but yesterday my husband (who knows nothing about printers specifically, but is a gifted mechanic) suggested that there is a spring that gets compressed to raise the pick mechanism when the tray is full. He says that although the pick is cam-driven, there is a spinning motor that runs the cam. If that shaft is worn, it will slip when there is pressure on the unit, but as the pressure releases when the paper level drops, the drive shaft will slip less and feed more easily. It is something worth investigating - I am going to share this theory with our printer technician today.

    Hope this is useful to somebody :)

  • Anonymous May 07, 2012

    ... the word r e a m got censored? Thanks fixya for making me look like I curse. lol

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Check the the printer trays. I kept having same problem with 2 of them. there is a cardboard piece in one of the trays that can be easily overlooked. trust me.It's tray 2 I beileve. you'll probably have to gut it out the tray from the back. Once I found that piece of carboard andd removed it the paper jam errors went away.

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Sounds like someone forgot to remove the packing material when installing that printer

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HP 3005dn Printer Tray 1 paper jam error

If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
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tray 2 has a little piece of cardboard that can easily be overlooked. you'll probably have to pull it out by sticking your hand in the back of the printer, tray 2. can't be done from the front because the cardboard piece keeps tray 2 stuck, and gives paper jam errors.
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