Hello.
After removing the print cartridge, grasp the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickup roller cover to release the left retaining tab, and then slide the cover to the left and up. Press the two black retaining tabs outward until the pickup roller is released from its seat. Remove the pickup roller from the printer.
Hopefully, you'll then be able to reach the label to remove it.
Hi, 1. Press the print-cartridge-door button, and then remove the print cartridge from the printer. Note: To prevent damage to the print cartridge, minimize its exposure to direct light. 2. Open the straight-through output door. 3. Open the straigI have a strip of adhesive backed label paper - techbuddy247_3.jpgdoor. Replace the print cartridge, and close the print-cartridge door.
I am writing down the troubleshooting steps below with the picture demonstrations.
At the end i have also pasted the links you may check for further assistance.
[ If you need a faster resolution i would suggest you try the following links
Clean paper stuck in the printer
OPEN THE REAR OF THE PRINTER USING THE FOLLOWING PICTURE DEMONSTRATION MANUAL
]
First of all lets clean the print cartridge area.
To clear a jam in the print-cartridge area, perform the following steps:
4. With both hands, grasp the side of the media that is most visible (I have a strip of adhesive backed label paper - techbuddy247_4.gifmiddle), and carefully pull it free from the printer.
As i am unable to put each and every troubleshooting step here, i would suggest that you click the link at the top of this article.
Hope this resolves the issue.
Good Luck.
Regards,
Techbuddy247
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Maybe my description was not clear enough. Your suggestion deals with paper stuck that is accessible after removing the printer cartridge. Please understand this situation is a very small piece of paper with adhesive backing that is stuck under the silver part between the rollers. I know that is where it is because I was able to pull a piece out that was showing but the rest of it is stuck underneath the silver strip between the two rollers IN FRONT. Is there a way to remove parts to get underneath the silver strip? It would be necessary to have access to an HP Laserjet P2015 in order to know what I am talking about. Do you have access to a P2015? If not, I believe I just wasted my money.
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