Xerox tektronics phaser 850- media jam

If your Xerox phaser 7700 7750 or 7760 is having a Paper Jam at A-Fuser error, this video should help. Good luck

Best thing to do is just brush most of it out with an unused paintbrush. You can simply vacuum the rest out with the hose attachment. Hope this helps :)

Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

Hi erniec420:
Hope that this helps.
15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850 and 860 have a pre-adjusted head.

If I remember correctly, disconnect the print cable, then reboot the machine.
I saw that problem once and its been a while, but I do believe thats how I finally got it to stop.
Then clear out the print queue.

From the service manual:

15,004.45:
TCD_THERMISTOR_
SLOW
Most likely cause is a failed drum heater. The head to drum gap
should only be checked or adjusted on the Phaser 840. The
Phaser 850, 860, and 8200 have a pre-adjusted head.

In other words, you need to replace the drum heater.

Thanks and please take a moment to rate as fixya.

Yes you can. What you are experiencing is the drum heaters are not working. The way to verify that is, if you can turn the lights off in the office your in, and then turn the machine back on. On the right side of the machine you will see a fan vent area, slots cut out in the cover where the fan is mounted. Watch through those openings for a glow inside the machine, I very much doubt you will see any glow. There are two 150 watt halogen lamps in there that are used for the drum heaters, one or both of those lamps have gone bad and need replaced. The code you are getting comes from the fact those lamps are not working and the drum does not reach operating temperature.
If you want to replace them or have someone that can, let me know I will send you the instructions. You can purchase those bulbs at any lowes or home depot, anyone who sells halogen light bulbs will have them. Cost should be around $15.

Exactly what 2 of mine are doing. I have no clue on how to fix this so if you find a solution let me know via e-mail if you can. My e-mail is [email protected]

Thank You

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that code indicates most likely you have an ink stick in crooked, a broken ink stick in or added pieces of an ink stick.
That code is showing that you most likely have an ink stick loaded incorrectly or it broke.