It sounds like, unfortunately, you have loaded a corrupt file.
Clean the disk by formatting from your system disk and try again.
Good luck and I hope the files go on complete this time.
like i said on the previous comment, ive not got a recovery disk, to reboot the laptop you press alt f10 on startup and it goes into a hidden partition to reload everything from
That is a real pain as the file you need is possibly corrupt on the hard drive anyway. I had the same with my Toshiba and had to buy a fresh disc in the end. Before we give up, if you can beg or borrow a cd with Check Disk burned on it, that may revive the corrupt part on your hard drive. Worth a go I would say.
Sorry to hear it and again, good luck.
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the laptop has a hidden partition to reinstall, software, os the lot when its finished loading it restarts, but then just loaded back into the recovery menu
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