I plugged in my almost brand new lg scoop (1 month old) and it will only charge when I hold the phone in certain positions. Is there a problem with the phone or just the charger?
The problem is your charge port on the phone. I've already had to have mine replaced and my daughters due to this issue. My girlfriends son had this phone to and has had his replaced twice already.
It is not entirely the charger! The problem is the phone port. The rep at alltel told me this phone is the most problematic phone they sell due to this issue!
Have the phone replaced under warranty if its under a year old, otherwise hope you have your insurance!
Other things to consider before having it replaced:
Backup your contact list! They cannot transfer it for you to the new phone when the port is bad and you cannot save your contacts to an SDcard either.
If you have any music, pictures etc, get the microSD card and back them all up to that so that you don't lose them either. Just don't buy the card from alltel, they want twice as much for it as you can get it for from Walmart/BestBuy etc..
Hope this help any of you out here from experiencing the pains that I've gone through with it..
I have had the same problem (Didnt have warrenty or insurance) it was over a year old. And its the second one iv been through. I you want to make your broken LG scoop last longer (The charger port is broken) You can take anouther cell phone charger (ot the one that came with the charger) and cut the end off. You should be able to split the wire so you have the negitive and positive ends of the wire (Sometimes theirs three wires but the extra should match one of the two others, just twist them together) Take the battery off the phone, you will then notice three gold looking connecters at the bottom of the phone (on the phone not the battery) if you take one of the split charger wires (You might not know if its poisitive or negitive) and slide it under one of the gold prongs (the right side or left side) and do the same with the other split wire on the oppisite side. then carfully place the battery back in, keeping the wires in place. Turn the phone on (If it doesnt go on, you may have to change sides of the wire because they may be wrong possitive and negitive sides, or they sliped out of place) Dont worry its safe and wont get hot. But your phone should retain some charge (I get all day if i dont use it, or about 40min straight using it) or keep it pluged in if you want to talk all day.
Somtimes its hard to put the battery back on and for it to stay they, so you need to puch it on the phone as hard as you can and stick your fingernail under the clip (The one you have to push to remove the battery) and move it up to hold the battery in place.
This should buy you some time untill you get a new phone. It just stinks to have to replace the wires to the phone everytime you need to charge it. but it works.
Well i went to the verizon place and they told me that it was my charger port and i had to pay $50.00 and to call an 800 number this isnt a solution but y is it i have to wait 2 years for a new phone that isnt fair and i should at least get a new phone and not have to pay 50.00 everytime that will make them not get any business
The problem is the connector of your charger, try to change the charger that is to fix the whole of your phone so that it can charge in any position. If you can used your charger see to it that is charging when you hold the phone in certain positions or else your battery of your phone is damage and also your phone.
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My daughter's and tons of her friends are having the exact problem w/ their brand new LG scoop.
exact same problem.
this phone sucks, bottom line.
had like 6 of these phones. Same problem with each one. piece of ****
i have an lg scoop& it's the third one i've had,and yet once again,i'm goin back to the alltel store to give them another $50 for a new phone.my insurance only replaces the same kind of phone i already have&it's always refurbished.i love this phone and the keyboard and almost everything about it except the camera,but i can deal with that.but the charge port or whatever AlWAYS goes out on these phones!it's really annoying and pisses me off.when my contract is up i'm for sure getting a new type of phone.alltel's service is great but lg's phones are a piece of ****.
yeah, but why did they have to not sell the phone anymore?
really only one reason i wanted a phone is/ was because i wanted a lg scoop. but now they dont have them and i dont want to get a lg rumer because i hate the style! (in the phone) it is soooo ugly! i hate itt.
How do I back my contact list up? I would DIE if I lost everything trying to get a new phone....
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