Hi ckay31,
If your remote is not allowing you to navigate through the menus, you may need to replace the batteries.
If this does not work, in the meantime you should be able to navigate the menus using the menu button on the TV. The Closed Captioning option should display under Channel Settings.
If you are still unable to get your remote to function properly, I recommend you contact Westinghouse Customer Service at (866) 287-5555. You may also view your product's manual at http://www.westinghousedigital.com/pdf/15_User_Manual.pdf
Thank you,
Jason,
Go Ahead. Use Us.
I am on DirectTV and tried everything on this site, and a couple others, and nothing worked. I decided to open the front of the DirectTV box and press the reset button. About 2 minutes and everything worked fine.
CC (Closed Caption)
To select the options in the CC sub-menu, press the MENU button or the #
button. A new menu will be displayed showing the following CC settings:
CC
The CC feature is available when watching regular analog (NTSC) TV.
Select from CC1, CC2, CC3 or CC4. Closed Caption for regular TV is
usually CC1 or CC2.
Digital CC Style
The Digital CC Style feature is available when watching digital TV.
Select either As Broadcaster or Custom. If Custom is selected then
you can customize the way Closed Caption is displayed.
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