Canon PIXMA MP830 All-In-One InkJet Printer Logo

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Posted on Jan 03, 2018
Answered by a Fixya Expert

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My Canon MP830 printer has the 6A00 error. The print head is stuck to the right of the machine (the normal position for it when the unit is closed) and I would like to manually move it to access the purge assembly. Any tips on how to move the print head to the left without breaking it would be appreciated.

1 Answer

Terry

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  • Canon Master 11,377 Answers
  • Posted on Jan 27, 2018
Terry
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5 Related Answers

jonniewalker

Starnley Johnwells

  • 1031 Answers
  • Posted on Oct 12, 2008

SOURCE: Canon MP830 error code 6A00

The problem apparently is related to the purge unit located at the far right side on where the printhead moves back and forth.
there appears to be three common problems that causes the error, which is related to a paper jam error. 1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere.
2) there may some paper stuck somewhere around the printhead and or the purge unit or
3) there is a build up of gooey ink on the purge unit.
, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, plug the unit back in and hopefully it will work fine. hope this helps.dont forget to rate as fixyaa

thanks and Godbless

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Anonymous

  • 76 Answers
  • Posted on Oct 20, 2008

SOURCE: CANON MP830 PRINTER ERROR CODE 6A00

6A00 is a purge unit fault, if you have have a years canon warrenty i would call them and get a engineer out to investergate the fault, If not strip machine and and see if the purge unit is moving back and forward. it could be that the carriage unit is stuck on the purge and the carriage unit cant move.

Hope this helps

Anonymous

  • 136 Answers
  • Posted on Oct 25, 2008

SOURCE: Canon i9950 printer head stays on the right hand side

everything is ok in your printer.its the problem of gears jammed and not moving fluently due to not using of printer for the period of two months.
this is a common problem faced by many customers who use their printer rarely or after a long time.
just get your printer serviced and everything will be perfect and all right.
do it from a professional technician.
as its quiet difficult to open and attach the parts again.

thanks.

jonniewalker

Starnley Johnwells

  • 1031 Answers
  • Posted on Nov 21, 2008

SOURCE: Please help

The problem apparently is related to the purge unit located at the far right side on where the printhead moves back and forth.
there appears to be three common problems that causes the error, which is related to a paper jam error. 1) If its a new printer or even an older one, there are two sponges that collect ink and two plastic wipers located in purge unit may be loose or missing. Check to see if its it there. If not, it may actually be stuck somewhere.
2) there may some paper stuck somewhere around the printhead and or the purge unit or
3) there is a build up of gooey ink on the purge unit.
, I turned off the printer & unplugged it, move the printhead to the left and used long Qtips with Windex to clean up the ink around the purge unit including a little white plastic spring-loaded lever. also dampen the sponges with Windex. If you do this be careful not to dislodge the sponge or wipers. If you do, you can alway stick the pieces back in. After cleaning it, and checking the sponges and wipers are seated correctly, plug the unit back in and hopefully it will work fine. hope this helps.dont forget to rate as fixyaa

Anonymous

  • 837 Answers
  • Posted on Dec 09, 2008

SOURCE: Error Code 6A00 for MP830

try simply moving the cartridge back and forth a few times first


Because: 6A00 is a problem with the sheet feed unit. Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility. You will NOT be able to resolve the problem yourself.

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9helpful
1answer

I got error 6A00. model mp830

Hello i hope u 'll be fine.... thanks for using fixya.

The 6A00 is a Canon generic code for paper path jam.Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.As a Canon technology,I usually find the code almost 90% of the time it is related to the purge unit being jammed with something and not being able to move.Moving the print head assembly will not clear a purge unit if its jammed with paper,paper clips,push pins,screws,cookie crisp,flower bud pods etc.
I have found all those things in a purge unit.The offending item needs to be removed or the purge unit needs replacement.A
Canon PIXMA MP830 All-In-One InkJet Printer would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model & its always a paper path error or purge unit
I forget myself so here goes, the purge unit,called a spittoon assembly in an HP,lexmark & other ink jet printers,is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.That is why you 'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow
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0helpful
2answers

Cannon printer mp830

HI,

Well I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.

Follow Canon's suggestion, take it or send the unit UPS to the Authorized Repair Facility.
You will NOT be able to resolve the problem yourself.


I had the same problem on a brand new MP830. I brought it home, tried to do the easy setup steps, and after I installed the ink cartridges, the print head moved to the right (home) and then I received an error saying that I needed to install the ink tanks (which I just did!). After a restart, I was stuck in the 6A00 wilderness. After reading this thread, I realized that the issue had to be the purge unit. On my MP830, the purge unit is a white plastic assembly (on the right side of the printer where the print head homes) that is spring loaded on rides on a rail. I moved it back and forth (actually forward and back) about 5 times, closed everything up, and after a restart, all is well. Note the the purge unit is NOT the print head!

Goodluck,
Please don't forget to rate me as fixya..
8helpful
1answer

Canon mp830 error code 6A00

Hi Good day!! The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
1helpful
1answer

Error code 6A00 shut down machine. How do you fix it?

The Problem Canon PIXMA MP800 Error 6A00
1. The print head cartridge keeps locking itself up on the right hand side.
2. Frequent 5100 errors even when the printer is on standby
3. Even when I wipe up the print cartridge, the next print will
mess up the bottom of the print cartridge with ink again.
Step for troubleshooting canon pixma MP800
1. Opening the cover and wait for ink carriage to center
2. Pull out power cord
3. Pushed carriage to far left (should slide easily)
4. Used paper towel and wiped purge unit a lot of times
(press down to soak paper towel with ink). Repeat until the paper towel is relatively clear.
5. Used diluted napisan (oxygen-based cleaning agent in the
ratio of 1:3 with powder:water) and soaked paper towel
6. Repeat step 4 with wet paper towel. Repeat until purge unit is near-white.
7. Pulled and pushed clear plastic wiper (north of purge unit) and wiped it down
8. Slided carriage back to original position
9. Removed Print head cartridge and wiped out excess ink stuck on bottom.
0helpful
1answer

ERROR CODE 6A00

Effective Solutions to Troubleshoot Canon Printer Error Code 6A00: Cartridge faults are not always easy to deal with.
Solution 1: Check Print Head Carriage
  • Make sure whether the printhead carriage is moving back and forth properly or not.
Solution 2: Check the Purge Unit
  • If you have just moved the printhead assembly, the purge unit error will still be there.
Solution 3: Reseat the Ink Pads
  • Press down the ink pads down in the purge unit.
To know more: Canon Printer Error Code 6A00
1helpful
1answer

MP830 A600 error code

The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
0helpful
1answer

Suddenly got an alrm flashing light, nothing works, no copy, no print, no fax. Error code 6A00

6A00 is AP position error.First, make sure there is no paper jam anywhere in the machine.. look inside, rear, where the paper tray (output)
is, etc to see if you find any shreds or torn paper that may have gotten stuck and you didn't see.Look carefully in the zone of Purge unit, using flashlight in the right side on printer.If this not help your printer need service.

4helpful
1answer

Canon MP830 error code 6A00

HI,

Please the pixma off and open the lid.Now manually slide the cartridge-tray to the left.

Use a piece of tissue to clean the base-pad where the heads are stored.See if it is stuck in a kind of upward position and look if the mechanism that moves the tray is released if not then touch it and it will be loose. Remove all ink residue, move the tray back to its most right position and close everything.

Let me know if you still get the same error.

Thank you

1helpful
1answer

ERROR 6AOO

With thanks to anonymous canon tech Ok Well again I will repeat this answer with a titch more detail.
The 6A00 is a Canon generic code for paper path jam. Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code. As a Canon tech, I usually find the code, almost 90% of the time, is related to the purge unit being jammed with something and not being able to move. Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like. And yes I have found all those things in a purge unit. The offending item needs to be removed or the purge unit needs replacement. A Pixma MP830 would still be under Canon warranty, get it into a shop and save yourself the hassel. 
Incidently, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model. And its always a paper path error or purge unit.
I forget myself so here goes, the purge unit, called a spittoon assembly in an HP, lexmark, and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing. That is why you'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow.
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