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Re: It keeps telling me i have a paper jam and i don't
HP Print Diagnostic Utility was created to help users troubleshoot and
correct many common problems on Windows-based computers that can prevent
printing.Follow the on-screen instructions to run the utility.
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I had a similar problem, my printer was chewing the paper and then I was getting a jammed paper message. I looked inside but couldn't see much anything. I then removed (unscrewed) all the panels, and next I know, a culprit materialized, in other words, something fell inside the printer. I then managed to put it all back together, ended up with a few extra screws, but heck it works like a clockwork. God bless screwdrivers with magnetic tips, they made my life so easier.
sometimes the printer keeps telling you one thing first you have to read again your instruction carefully or sometimes its just the position of your printer where the paper was
why print velvet paper? the problem is the velvet would be too thick and it would jam the print heads because when they run over the paper it would pull the velvet and it would get jammed i don`t think you should print velvet
The simple answer is to tell you to remove the paper jam. Make sure you get the entire page out of the printer.
There are two types paper jams.
1) An actual paper jam.
2) If paper does not reach any of the paper path sensors in the time allotted to reach it, the sensor reports a jam because something prevented the paper from reaching the sensor.
A quick test would be to place some marks on the top sheet of paper then initiate a feed cycle. If the paper stays in the tray, then you have a paper pick problem and more than likely you will need to have the printer serviced.
Check to make sure both ink cartridges are installed properly. I don't know why it says "paper jam" when the cartridges aren't properly installed, but it does.
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