For that first make sure driver of printer is installed you can check it in device manager .If driver is installed and still not work then you need to uninstall old printer driver then reinstall also uninstall all usb drivers from device manager 1 by 1. Then it will automatic install all usb drivers. Then reinstall printer driver if you haven't disk of printer then download driver from below link. Click here Also make sure usb cable is working fine try with another usb cable on another usb ports of computer. Let me know if you need further assistance.Thanks for using FixYa.
Hi Margaret,
have you considered reinstalling the drivers and applications for this Lexmark printer ?
if you need the drivers (compatible with WINDOWS VISTA only operating system), go to this link
http://support.lexmark.com/index?locale=EN&page=product&userlocale=EN_US&productCode=LEXMARK_X3330&focusedTab=DOWNLOADS#1
hope this helps
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