I have 2 Epson V500 Scanners, 1 of them I just have on standby. The one I use daily does not turn on. I tried using the cables of the standby unit already. I checked the fuses on the plugs of both cables but, since the fuses are opaque, I can't tell if they are burned out. I also tried using my back up V500 Scanner with both cables, and even that doesn't work. I also tried changing wall outlets, to no success. Help!

Here's an eBay listing.
http://www.ebay.com/sch/i.html?_nkw=epson+v500+film+holder
Here's the Epson store.
http://www.epson.com/cgi-bin/Store/BackCatalog.jsp?BV_UseBVCookie=yes&iref=estorehome_shopby_accessories

Hi Make sure you are in professional mode, and make sure that you have the thumbnail view ticked, bottom left hand corner lo the proffesional mode screen, hope this works

Its the lock mechanism under the lid , lift the top to the scan bed and look at the lower right hand side of the inside of the lid there is a grey swithch , move it to unlock! Voila , fixed.

Drivers for EPSON Perfection V500
Click the above link, Select the Model of Scanner and download the Drivers for MAC OS

CreativeTECH

Try shutting down your computer and then unplug from the power source. Wait a minute then plug it back in and turn on the computer.

Accept the driver installation even though it does not pass Windows Logo testing. Just accept it and continue with the installation.

Epson Perfection V500 installed. My computer recognizes it and diagnostic note says all okay. B ut when I turn on the power of the scanner, the grren light comes on in the front for about 15-20 seconds and then the scanner makes a loud grating noise and the green light turns orange and keeps flashing. No scan is attempted. TGhe noise sounds like something that should be moving can get started -- but nothing moves when you look at it. Should I take it back where I bought it?

I have had the sam problem on 2 of the same scanners. Open the scanner cover and slide the transparency unit transportation lock to the unlocked position. Then close the scanner cover.Power it on and there you go.Somehow this little switch can get moved and there is the grinding noise and not working.

You probably need to reset (not reload) the scanner software. Start the Epson scan software. Select professional mode from the pull down menu (it lets you choose between auto, home and professional.) On the next screen select at the very bottom select configuration. The next screen should have 4 tabs, select other. The at the bottom (I think) select restore to factory defaults. This will reset your software, now you can use auto mode if you want it to make all your selections or home if you want some control or professional if you want to control everything. Don't forget to use your film holder that came with the unit and remove the white cover that is locked underneath the lid that covers the film illumination bulb.

You're problem is Vista, not the v500!

http://www.compassmicro.com/partsdetail.cfm?ID=3958&Printer=835&backpage=1