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You can remove the soft bit on the headphones protectin the ear, after that you can remove the plasic inner covering with a very small phillips head screwdriver, then you can see the wires inside and figure out how to fix the problem.
Sounds like there may be a problem with the cord.
Try plugging in your headphones and playing some music and moving the cord around. If the sound cuts in and out then you have a lose connection and will need to replace your headphones.
The speaker on the right side of the headphone is dead and shorted or might have lose wiring requiring repairing like resoldering or just tapping on the right on the right side it headphone might work.
i just bought the turtle beach x1's and had the same problem only it was the left side not the right and i was pushing the green audio connector cable to close together with the av componet connector and just slightly removed the audio cable from the av connector cable basically just slightly remove the headphones from the connection port on whatever you are connecting it to if that dosent work then most likely you have a lose connetion port on your device and will need to replace it or replace the device alltogether if the port can not be replaced.
1. If you look at the headphone jack connecton do you see one or two black O-rings or black lines on the jack. If you only see one they are Mono headphones and you would only get sound out of the left side. If there are two black lines they are stereo headphones and you should get sound on both the left & right sides.
2. If after checking the headphone jack connection and there are two black lines on it then I would suggest try a different pair of headphones to see if a different set of headphones works fine.
If a different pair of headphones works properly the original headphones may be bad. If neither set of headphones work properly it may be the reciever that may need to be repaired.
I hope it's not the receiver, but let me know if you have questions.
Matt @ OneCall www.onecall.com
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