Did
you check the color status in cartridge option.... Is the yellow color is
recognizing in color status?
Because your status is showing the color (%), means the cartridge monitor
getting the signal from the printer head..as my knowledge there are some issue
in the printer head...which is not able to supply the necessary command for
yellow color in color partition or please check the ribbon carrying signals out
to printer head along. I may suggest you to check this two and take necessary
steps.
Which means the issue is in either cable or in printer head. I will suggest you to get in touch of experienced technician .... Because the
print head and ribbon both are sensitive... so one who wants to troubleshoot in
this part must be careful about this thing....and he must need the instruments.
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