At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
I followed through with the instrutions from "Customer Support" and was able to access the closed captioning menue, but even though I tried all channels from 2 to 13 and one VHS tape, I was unable to get closed captioning on my TV screen.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
It might be the Subtitle feature not CC(close caption) that you are viewing. The following is the procedure for a Samsung player. Other players would follow a similar procedure.
1. Press the MENU button on your remote control.
2. Use the navigation buttons to highlight System.
3. Highlight Accessibility.
4. Press the right navigation button again to access the Accessibility options, highlight Subtitle and then press the ENTER button.
5. Press the ENTER button again, highlight Off and then press the ENTER button once again.
It sounds that closed caption function is On with your TV. Try to access the close caption On/Off function, by its menu controls and try to set it off. Some TVs wont allow you to do this, even though there is a Menu control on its front panel. To such TVs, a remote control is a must to get rid of this.
Hello
From the main menu, surf though and enter the closed caption window. Here you can see options for Analogue closed caption, Digital; closed caption and Caption style to select. Here select "OFF" for both analogue closed caption and digital closed caption option.OK.
Refer to your TVs user manual. If you haven't its user manual, inform me though Fixya. Send your email ID too. OK.
What is the Source of the video? The captions menu item that you found will only enable/disable the closed captions from select sources, including your TV antenna or RF cable. For other sources (particularly HDMI), you need to disable the captions using the options for that source.
On my IPTV (fiber-optic TV) box, that requires entering the setup menu with a passcode from my provider. Next I go to the Hardware menu and find the captions option under the Audio sub-menu. On one satellite setup, I found that a secondary set-top box could only get the closed captions if they were enabled on the primary set-top box. Thus disabling the captions required accessing the set-top box's menu from the correct TV.
I hope this helps. Please add a comment with your TV source (make and model), if you'd like help finding the CC option menu for that device.
Cindy Wells
(With a slightly different IPTV set-top box, the included remote had a CC button that worked without needing the passcode. The current one doesn't.)
The cc has been enabled on your cable box. Usually there is a hidden menu accessed by turning off the cable box. Yes I did say turning off the cable box first. Then immediately pressing the menu button on the front of the cable box. The hidden menu should pop up and one of the menu options will be closed captioning,. Disable it.
If you go into your menu you might be able to access the close caption mode selection(cc1,cc2,etc)try different caption modes that may not be in use in your area. that way even though the c.c is on it will not show up.
Hope this will help Good luck
if you are on a cable or dish box caption is coming from the box, on cable turn TV on, box off press menu, get box service menu, turn caption off pretty simple
Have you verified that the programs you're viewing have closed-captioning service? Some programs and stations do not support CC on programs and commercials. The closed captions are accessed on the HD52W56 by pressing Menu > Preferences > Closed Captions on the remote control and following the onscreen instructions. Select CC1(the first choice for caption); this is the format most stations send in. Good luck!
look on top and behind of the monitor you will find buttons for your TV then follow this steps:
The Setup menu lets you configure the TV to fit its surroundings and your preferences. To access the Setup menu, press MENU, and then select Setup from the Main Menu.closed caption options are:
CC Setting Lets you choose the way closed captioning information appears on the screen.
Off No captioning information displayed.
On Always Captioning information shown always, when available.
On When Muted Displays captioning information, when available, whenever the TV?s sound is muted by pressing the MUTE button. The captioning information is not displayed when the sound is not muted. Make sure all of the options for closed caption are off press exit and you are good to go.
×