We have a 5550 laser jet in my office. The error code reads 13.20.00 paper jam top cover...we have opened the machine and removed the paper that was actually jammed but now the machine is clear of any paper and the paper jam message wont clear. Ive restarted and reset and it still won't clear, please help!

1, Paper jams occur when papers are stuck inside the laser printer. It affects the entire printing process. Lift the scanner unit and open the jam cover. Raise the fuser dummy cover. Discard the jammed paper by pulling it outwards gently. Close the fuser dummy cover and the jam cover.
2, Lower the scanner unit. Open the middle cover and take the toner cartridge from its slot. Remove the jammed papers and reinstall the toner cartridge. Close the middle cover and the scanner unit.
3, If the paper jam error still occurs, look for paper jams in the input tray area and remove them.
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hp 5550 color laser jet 13.20.00 jam in top cover area

Dell 2135cn All-In-One Laser Printer paper jam

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

This error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

COF32 means the ATDC sensor has detected some unusually high or low readings.
The ATDC sensor measure the toner lever inside the developer unit.
Try swithcing on/off, open/close the front door to clear the code.
If this doesn't work, you'll need an engineer to reset the ATDC level.

Good luck

Tam

There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

You should be able to clear this jam yourself
Open the top cover and remove the toner cartridge.
Look inside for jammed paper, and remove it.
Reinstall the toner cartridge and close the lid.
Try that....

There is either a small piece of paper in your paper input section or you have a paper sensor going bad.

remove scanner glass and use compressed air to blow out the scanner