My lexmark optra t612 won.t catch the paper to print and then says paper jan=m HELP!

Please see the attached photo.

Please see the attached photo for instructions on how to replace the High Voltage Power Supply for the Optra T Series.

Please access the website support.lexmark.com/printerfirmware, and then type key code prnname2 or optrateng to download the firmware.

For further assistance, please contact Lexmark Technical Support.

Here's an article in the Lexmark website on How to Replace the Maintenance Kit Parts on an Optra T Laser Printer. Just click on this link: http://bit.ly/95cW2R. Scroll down for the instructions on how to replace the fuser unit. Hope this helps.

Use the following steps.

1. Press the menu button multiple times until you get to Utilities Menu.
2. Press Select.
3. Press menu until you get to Print Menus.
4. Press Select.

A Menu Settings page will print. Following all the menu settings a page count will be listed. This applies to all three models.

Here are links to the Lexmark website that should help you out when having the Error: " Remove Paper Standard Bin ". http://bit.ly/a7D2cc and http://bit.ly/c5iF4o. Just the instructions carefully. Hope this helps. If you need more assistance, leave a comment and I'll get back to it. Thanks.

Hi there
All this is down to is taking all the rollers off and gave them a good clean in worm water or try clean then in there place and make shure they all free running.
All the best Pineworks

this sounds just like a worn out fuser. pull the fuser out and inspect the rolllers if the orange roller (the pressure roller) has bad wrinkling or if the shinny sleave of the roller has slid off to one side replace hte fuser

Go to http://support.lexmark.com/printerfirmware
Locate the appropriate authorization code for your printer model from the following list and enter it:

Optra S (4059) series printers: 4059engn.
Optra T610, Optra T612, Optra T614, Optra T616 printers: optrateng.
Lexmark T520, Lexmark T522, Lexmark T620, and Lexmark T622 printers: lextengn.
Lexmark T630, Lexmark T632, Lexmark T634 printers: e551416.
Lexmark W812: eng204


We recommend you choose to save the file within a directory on your computer's hard drive.
Once it has been saved, go ahead and run the file. The downloaded files are self-extracting ZIP files. Running this file will create a set of .PJL files and a file entitled Readme.1st. The Readme.1st file also contains directions for sending the file over through a parallel connection.

Don't know if you solved this alread, but take a look at the 'exit flag' located just where the paper is spit out of the printer. If the exit flag is in the "up" position, just bring it down and that should solve the problem. If the exit flag is in the up position, this makes the printer think that the bin is full. Hope this helps. Either that or http://support.lexmark.com