I have an earlier version of your machine (WM3988HWA). What I've found is that you can't use the Spinsense feature if you've got the Dry cycle set to go after your wash. I have no idea why they designed it this way!
We run the wash first without setting it to dry, and have no problem turning Spinsense on. I usually hold it down for 3 second after hitting the start button, but you can also do it before you start the wash. When the wash is done, then we start a dry cycle.
This is the main flaw with our otherwise great machine. I posted about it at http://www.fixya.com/ThreadAsker.aspx?thid=1844295 a long time ago but never got any advice.
Definitely a software update required. LG should be notified.
very stupid oversite.I neede this solution after just setting this thing up. ran into same issue, partial solution.
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