In order to use your web cam and take pictures follow these steps :
- Check if your web cam is working or not ( when you turn on the web cam do you get the power light on or not)
- If the web cam is working fine if it is not then you can check the cables, unplug it and replug it if you are using an external cam on a desktop computer.
- Uninstall the web cam software from add and remove programs from control panel.
- reinstall the web cam software / utility.
you can do this using the disc which you have got when you bought the web cam.
If you don't have the disc you can go to the manufacturers web page and you can download the software and driver from there.
Must ensure that you select the correct serial number of your web cam when you do this.
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