If the drive door sticks after you have used the paper clip to open it, look under the tray at the drive teeth (if any). Apply a liberalm coating of general purpose grease to the rwo inches of teeth at the end of the drive tray nearest you and close the drive door again. Open and close a few times to see if the door is now free. This worked for me on my Dell Inspiron 3100. Try it.
MY CD ROM IS NOT OPENING OR WORKING, ANY ADVISE PLEASE
Try using a pin & insert it in the small hole on the front tray....chk the cable connections & reseat the cables
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