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Posted on Sep 11, 2017
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I can not connect to my Wifi system using my Kindle 3 (just bought it) It sees my wireless system but it won't connect to it. I can connect to Wifi with my other devices. I went to settings in the Kindle--under DHCP it will not let me enter any IP address, Sub Mask, etc--information. (Looked at my ITouch and that is the way it connects to my WiFi. Any suggestions?

1 Answer

Deanna Nassar

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  • Amazon Expert 231 Answers
  • Posted on Sep 30, 2017
Deanna Nassar
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May be best to contact support. Wifi is a bit beyond me at times.
You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

5 Related Answers

Anonymous

  • 3278 Answers
  • Posted on Nov 10, 2010

SOURCE: After browsing with my kindle (3g wifi) in "aricle

Hello.

Reset your Kindle.

There's a little hole inside the battery cover area. Put in a pin or paperclip end and press. The Kindle should unlock.

Hope this helps.

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MiB8888

  • 457 Answers
  • Posted on Jan 15, 2011

SOURCE: UNABLE TO CONNECT MY KINDLE

Four reasons come to mind that may prevent you from connecting:

  1. Wi-Fi Passwords are case sensitive. Please check again if you entered the password with proper casing and you did not put any extra white space in front or behind. I know, this sounds annoying, but it is really the most common cause for connection problems.
  2. Give your network a unique SSID. This is the network name that shows up in the list of detected networks. Default names like NETGEAR can be troublesome if a neighbor one block down the street happens to have a router from the same company.
  3. Some routers have a MAC address filter as a security measure, limiting service to devices specifically whitelisted. If your router is set up for this, add your Kindle's MAC address to the list of permitted devices. You can check the MAC of your Kindle from its settings page (press HOME, MENU, select SETTINGS, see paragraph headlined "Device Info".
  4. There are twelve different standards for Wi-Fi transmission collected under the hood IEEE 802.11. The four most dominant transmission modes are called a, b, g and n. They differ in radio frequency, modulation method and data rate. Kindle supports the two standards IEEE 802.11 b and g only, which is not really a problem because all wireless routers I ever encountered support one or both of these, too. However, the WPN824v3 belongs to the "RangeMax" series of NetGear routers. In combination with certain Netgear wireless network adapters, it can be set up to use a proprietary modification of 802.11g exclusively (108Mb/sec, doubling the 54Mb/sec for 802.11g), not allowing for standard b or g connections. Make sure it allows standard b+g connections, too.
Please add a comment to this solution if one of these items resolved your problem. If you suffered from a different issue I did not think of, it would be nice to drop me a line, too. Other people will benefit from any experience you made.

gggg

  • 904 Answers
  • Posted on Jan 22, 2011

SOURCE: I have Kindle 3 WiFi and cannot connect to my

Hi, the MAC address filtering settings can be accessed by logging into your router's configuration software (type 192.168.1.1 into your web browser and hit Enter, then type in your username and password) and going to the Wireless tab and beneath that, Wireless MAC Filter. You can either choose Disable to turn the MAC filter off completely, or you can choose Edit MAC Filter List and add your Kindle's MAC address to the list of approved devices.

Anonymous

  • 51 Answers
  • Posted on Feb 28, 2011

SOURCE: I have the kindle 3.0.2,

First of all there are two types of kindle, the kindle 3g + WIFI and the Kindle WIFI. If you bought the kindle WIFI you will be unable to connect to a 3g network. If you bought a 3g model you can access 3g internet by pressing the 'menu' button and then using the 5-way to navigate to 'turn on wireless'. Once wireless is on you can access your browser by clicking menu, scrolling to experimental and then selecting Web Browser
Cheers Sine Wave

Tim Digibrain

  • 846 Answers
  • Posted on Mar 06, 2011

SOURCE: My Amazon Kindle Wifi 3G

Amazon might help you with this because it is so new. However if you dropped it (etc.) and if HTC doesn't replace it for you, You can get the part at Kindle 3 Repair and there is a guide that shows you how to put in the part at Kindle Repair Guide.

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Out of all the possibilities I would say your first choice would be the security settings and next would be the the router. Those are the two most common problems.
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