Hi you have to buy a HD DVD player add on for your 360 to play HD DVDs if you go to game or gamestation you will get one there very cheap as HD DVDs are no longer released
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A drive that will play DVD movies but not Xbox 360 game discs has been
set up incorrectly at the factory. The only solution is to return the
Xbox 360 and specifically note the problem so the drive can be repaired
or replaced.
You will get this error when your laser is in need of replacing. The other message you will get is open tray. If your system will play regular movie dvd's but not games then replace the laser. You can find them pretty cheap on ebay.
this is a problem the microsoft has been working on ... remove any disc from the tray> unplug it from all power the plug it back in> open the disc tray .. leave it open for a little while like 10-15 seconds .. then put the game in and it should work .. if it does not however you have one of the defected disc trays and you'll need to get it repaired by microsoft .. i know its not what you want to hear but hey at least they will fix it free of charge =]
This is 99% always the case when your dvd drive is going out. You can find a replacement on ebay for under $15. Video tutorials can be found on youtube just by typing "xbox 360 laser replacement" Replace the laser and you won't have this problem anymore.
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