Replacing cam and shim

It sounds like the door cams are worn out. Not hard to replace, and most aoppliance parts stores will have the parts. You'll need to know the make and model of your unit, and be strong enough to lift the door off the lower cam.

I may need a picture to determine what is wrong. there is a screw-in pin that has a flat head top that you screw in. If that is in place, but the little cam itself (it's chrome with a black plastic center) is getting past the pin, then you have other problems. Either the 2 white plastic door closer cams on the bottom hinge are broken/worn/missing, or the lower hinge is sagging where it attaches to the cabinet of the unit and that needs to be replaced. These things can allow that cam to pass the 90 degree stop pin even when it is in place. you can look at a diagram of the hinge at http://www.greatplainsapplianceparts.com/order/subzeroparts.asp? (the question mark should be part of that link, but it won't take it so you may have to add it in the browser after you click the link). Let me know if this doesn't solve your issue!

Good day,
Just go to your local appliance parts house. They will have the shims you will need. Remove the top bracket, open the door slightly, and lift the door off. Install the number of shims necessary, and reinstall.
If it has a cam style bracket that helps close the door, replace it as well. It just bolts on, once the door is removed.

Hello,

This section of this refrigerator door repair guide will walk you though repairing a refrigerator door on a side-by-side refrigerator. On most side-by-side refrigerators there is a cam that lifts the door up when you open the door so that the door has a tendency to fall down and back into place while it is closing. If the refrigerator has a cam and it is working properly, the refrigerator door will rise up when you open it and lower when you close it. If this cam is broken the door will not close properly. A lot of refrigerators have two cams, one screwed on the door and one on the hinge. You may have to replace the entire hinge to replace the lower cam but the cam on the door can always be replaced. You will have to order the cam by model number and can do so on this website AppliancePartsPros.com.



On side-by-side refrigerators without cams there will be a spacer on the door hinge. If this spacer is missing replace it. Note that any plastic spacer will work as long as it will go on the hinge pin and is not too thick. Never use a metal spacer because this will cause wear on the door and it will eventually squeal when closing.

As on top-freezers the door gasket may be ripped and if so refer to the bottom section that talks about door gasket replacement.

Sometimes the door can get warped out of shape. If the door is closing at the top and not at the bottom or vice versa the door may be warped out of shape. You can fix this by twisting the door back into shape. Take you foot and place it at the bottom and pull the door out at the top or place your foot inside the door at the bottom and push at the top with your hand depending on which way you need to twist the door. Note don’t over do it twist it a little and if it isn’t enough twist it a little more. If it gets worse you may need to twist the other way.


hope this helpout ......

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

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Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on.
Part 11 on this diagram is your door closer http://www.appliancepartspros.com/partsearch/model.aspx?model_id=5170924&diagram_id=1335988#d1335988

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.

To replace it Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.

The lower hinge on each door may have a door closing cam. It raises the door up ¼ inch when opening and this assist in closing the door. If it’s wore out and doesn’t work the door may not seal and the gasket can be damaged. Watch the operation of the door to see if it rises up when opened.
To replace

Leave the door shut and let the magnetic gasket hold the door in place. Put something between the bottom of the door and the floor to hold it in case it slips.
Remove the bracket holding the pin and hinge assembly taking note of order of removal of parts. Slide new cams on. You probably need two.