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Not just a universal remote but a universal remote control replacement kit can be used. It consists of a remote and receiver. It is available from Sears and the number is:
I would go ahead and change the password on the remote and then I would REPROGRAM the remote with the garage door mechanism. It is supposed to have a rolling code. Perhaps your neighbor,s password is coincidentally the same as yours. Stranger things have happened. Below is a link to your instruction manual on-line. Hope this helps, Best Regards, Mark
If the remotes have been working and have suddenly stopped, then it is likely the remote radio receiver is faulty. There are plenty of cheap universal garage door remote control kits on the market and the are very simple to fit, just connect to the garage door push button universal garage door remote control
Make sure your neighbor doesn't have a remote with a sticking switch. Often times a person will stick an extra remote in a drawer and then place something on it that holds the button down. Try programming your remotes this way just in case you didn't.
Press and hold the button down on the remote while you press and immediately release the smart/learn button. Sometimes it can help if you are in the garage when you program your remotes this way and it will drown out any distant signal.
Have your neighbor bring over his remote and open or close your door with it. Then hold the smart/learn button in for 6 seconds on your opener. Then see if he can open your door. He shouldn't be able to because that procedure erases the memory in your opener. No remotes should work. You need to get that remote #53778 back and program it and then see if your neighbor can open your door. If he can open your door at any point after you have held that button in for 6 seconds you need to get a new door opener.
If one of your neighbors remote
controls is inadvertently programmed into your receiver, you door
will open when their remote is activated. If this happens you will
need to clear out your receiver and reprogram your remote controls.
Press and hold the smart/learn button for 6 seconds or until you see
the small LED light near the button turn itself off. If the above
steps have been followed and the symptoms continue, there may be an
electronic short in either the wall control button or the receiver
logic board. In this case, remove the wall control wires from
terminals 1 and 2 on the motor unit. Should the symptoms persist
after the wires are removed, replace the receiver logic board. If the
symptoms stop with the wall control wires removed from the motor
unit, replace the wall control button, and the wires leading to the
wall control button.
If one of your neighbors remotecontrols is inadvertently programmed into your receiver, you doorwill open when their remote is activated. If this happens you willneed to clear out your receiver and reprogram your remote controls.Press and hold the smart/learn button for 6 seconds or until you seethe small LED light near the button turn itself off. If the abovesteps have been followed and the symptoms continue, there may be anelectronic short in either the wall control button or the receiverlogic board. In this case, remove the wall control wires fromterminals 1 and 2 on the motor unit. Should the symptoms persistafter the wires are removed, replace the receiver logic board. If thesymptoms stop with the wall control wires removed from the motorunit, replace the wall control button, and the wires leading to thewall control button.
If both remotes quit at or about the same time then it is most likely the receiver that has quit. Especially if you have had electrical storms in the area. The receiver is part of your logic board.
You say you "setup the remote and the main box but doesn't solve." I think you mean you programmed the unit but I'm not sure. Anyway try holding the smart/learn button in for 10 seconds and this will erase the memory. None of the remotes should work. Now when you are sure the neighbor will not be using their opener, program your remotes. This may be what you did but I'm not sure.
I have a feeling your neighbor operated their door opener when you were programming your new clicker. Try erasing the memory of your opener and then program the clicker again making sure your neighbors do not operate theirs at the same time. To erase the memory hold the smart/learn button in for 10 seconds.
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