You must have a record. hp p1006 printer envelopes hang in print que. I have spent many hours with your staff and the problem hasn't been solved?

Envelpopes should be printed using the feed tray located in the front of the printer not through the paper cassette. Try this: Follow these steps to print on envelopes from a computer running Windows. NOTE: For specific details on formatting text for printing on envelopes, consult the help files in the word processing software. For best results, consider using a label for the return address.

1. Click File , and then click Print . The Print dialog box opens.
2. Depending on the software program, click Properties , Options , Printer Setup , or Preferences . The printer Properties dialog box opens.
3. Click the Paper/Quality tab.
4. Select Envelope as the paper type.
5. From the Size drop-down list, select the applicable size. To create a custom size envelope, use the following steps:
   1. On the Paper/Quality tab, click Custom .
   2. Click in the Name text box, and then enter a name for the custom envelope size.
   3. Click in the Width text box, and then enter the width. NOTE: Make certain the size is in inches. Click the Use Millimeters/Use Inches button to toggle between using millimeters and inches to define the custom paper size.
   4. Click in the Height text box, and then enter the height.
   5. Click Save .
6. Click Apply to save the settings.
7. Click OK to print the envelopes. NOTE: An error message might display asking to load an envelope into the manual feed tray. This might occur even if the envelopes are loaded. Make sure the envelopes are loaded, and then click Continue . The product will continue printing from whichever input tray contains the envelopes.