control panel admistrive tools,computer management,device manager scroll down universal serial bus controllers you should see a yellow question mark? hope this helps
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver or
scroll to disk drives if you can see your drive + to expand right click you should see options to update driver,disable,uninstall scan for hardware changes. or
select properties you should see options in the general tab to troubleshoot,policies,volumes,driver and details under the driver tab you will have the options to check the driver details,update driver,rollback driver or uninstall
open windows explorer navigate to your destination folder/memory stick then go to the information you want to back up select the information right click select copy then back to destination folder/memory stick select then right click select paste
or select the imformation hold the cursor on then drag it to the destination folder/memory stick and drop it into it
or select the imformation right click and send to the destination folder/memory stick
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