Hi I called 1-800-628-8458 (the number in the manual) after trying several of the methods shown here. None worked. your dumbbell needs to be on a flat surface, no roll the dumbbell over to where the weight is facing the floor and the base is up in the air. With both hands lift the base and gently shake, the weight should fall out. Put the base back on the floor face up and inspect the grooves where the weight plates go for any debris. Clean this area if you find debris. Now you will need a pen or pencil with your weight. Grab your weight, still facing down and you will see a black release button on both sides on the inside of the weight. It is in between the metal dial and the inner part of the weight. Now press down on that button with your pen or pencil and start turning the dial (caution: the weight plates are going to fall out) keep turning until all of the plates are out. Do the same thing for the other side. Now grab each plate and put it back on the base where it goes, the smallest plate on the outside to the largest plate on the inside, make sure the small metal piece on the bottom of each plate is facing away from the inside of the base. Do this for all of the plates. Now back to the dumbbell. Grab your pen or pencil again and press down on the black release button and turn the dial to where the number 5 or lowest weight is selected where it reads Bowflex. Do this for both sides. Now grab your dumbbell and carefully put it back into the base. It is important that you put the dumbbell down straight, avoiding any shifting in plates.
I hope this helped.
Thanks! Save my life!!!!
Thanks, this solved the issue for me!
Worked perfectly for me. Thanks
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Important:
Do not touch the clear film (A). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.
3. Make sure that the FINE cartridge holder does not hang over the paper. If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
4. Hold the jammed paper with your hands.
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position where you can hold it with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.
6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.7. Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
Important:
Do not touch the clear film (A). If the paper or your hands touch these parts and blot or scratch them, the machine can be damaged.
3. Make sure that the FINE cartridge holder does not hang over the paper. If the FINE cartridge holder hangs over the paper, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge.
4. Hold the jammed paper with your hands.
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position where you can hold it with your hands.
5. Pull the paper slowly not to tear it, then pull the paper out.
6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.7. Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
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