Same problem with my HTS8100. Little-to-no sound. Sometimes sound comes on very intermittently. I downloaded the software patch from the Philips website and installed it. This fixed the sound problem for about a week, then the problem came back. I'm not sure what else to do.
I am having the same problem with mine too, I turn the volume up and its VERY low. I took it to a repair shop and they wanted 150$, turns out its the sound modulator modifier amplifier.. thing. Its gone bad and needs to be replaced. Probably a common problem with this unit.
I double-checked my input/output connections on my setup and found I had a sound input cable in the wrong place coming out of my TV's media center. After I fixed the mix up, the sound started working perfectly. I'm not sure why it was intermittent before with the connections wrong, but it's fixed now.
WELL IF ANYONE HAS ANYMORE INFORMATION ON THIS ISSUE OR HOW TO ACTUALLY FIX IT, I WOULD LOVE TO KNOW! I WILL KEEP CHECKING IN :) AS I SAID ABOVE THE REPAIR GUY SAID IT WAS A MODIFIER? NOT SURE HOW TO FIX IT YET.
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