Posted on Dec 22, 2010

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Display the Call service C6400 code - Kyocera Copystar CS-1820 Black and White Copier

1 Answer

Anonymous

Expert 200 Answers
Posted on Feb 27, 2011

Anonymous

Expert

Joined: Jan 05, 2010

Answers

200

Questions

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188656

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C6400 is a fixing unit error. You may need a new fixing unit but most of the time it can be reset in maintenance mode.

Use the following steps to enter the maintence mode, once there follow the steps for maintence mode 163 (reset fuser error). Do not do anything else in the maintenance mode area because you could damage your machine

Press the system menu/counter key.

Select Service setting using the up/down cursor keys.

While pressing the start key and the # key, press the enter key.

Select Maintenance mode using the up/down cursor keys.

Press the enter key.

Enter the maintenance item number (163) using the up/down keys.

Press the enter key.

1. Press the enter key. A selection item appears.

2. Select Execute using the up/down cursor keys.

3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020, C6050, and C6400 are reset.)

Completion

Press the back key. The indication for selecting a maintenance item No. appears.

Turning power switch off and back on

Resetting the fusing problem data

Description

Resets the detection of a service call code indicating a problem in the fusing section.

When a service call concerning the fusing section occurs, turn the power switch off and open the front cover.

Then, turn the power switch on and press the system menu/counter key to enter the maintenance mode.

Purpose

To prevent accidents due to an abnormally high fusing temperature.

Method

1. Press the enter key. A selection item appears.

2. Select Execute using the up/down cursor keys.

3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020,

C6050, and C6400 are reset.)

Completion
Press the back key. The indication for selecting a maintenance item No. appears.

Turning power switch off and back on.

I hope this is helpful,
Shawn

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I found this explanation of your error, although my understanding of it is not entirely clear.
Code: C6400
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