My Sony Bravia television froze on a digital picture today and now when I change channels there is no picture and no sound. I tried to do a digital scan and it picked up no digital signals,. The analogue picture is getting signal. and all of the other features work, ie dvd and games, but no digital channels available.

Hi,

Your TV has a dual tuner - one for analogue and one for digital although they are contained on the same tuner board. It's possible that the digital tuner has failed, in which case the tuner board will most likely need to be replaced, but often this problem can be resolved with a "hard" reset. Turn the TV off and unplug it. Remove all the cables from the back, leave it for at least 5 minutes and then re-connect only the cable from the tuner source. i.e aerial/antenna. Make sure you are in Digital TV mode (DTV), then run the channel scan again.

If it works turn the TV off, re-connect all of your other devices and you should be able to resume using the TV as normal.

If this doesn't work, you may need to have the digital tuner replaced. The analogue and digital channel feeds are from the same source. As the analogue channels are working there is no obvious fault with the feed or cables.

Please try this first and then post back for further assistance if needed.

Regards,
BElectric

There is a fault within your digital tuner ! shutting the tv down with all cables and power disconnected may fix it but if not the tuner will need replacing. a cheaper option i would go for is to by a seperate set top box reciever .


best of luck


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