Amazon Kindle Wireless Reading Device Logo
Posted on Dec 25, 2010
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I just got my kindle today for christmas and i was messing around with it and looking at everything i can do on it. and then i was going to go onto the store and look for some books and i saw that you can go on google and stuff so i was going to go on facebook and when i got on my kindle froze so i held the power button and it kinda turned off and it went to a blank screen so i tryed turning it on and i was trying to type in my pasword but thats not working. everytime i click on it it wont work, and im stuck and my parents are going to kill me!

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MiB8888

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  • Master 457 Answers
  • Posted on Dec 26, 2010
MiB8888
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Joined: Feb 06, 2010
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Don't worry, you cannot fry your Kindle by navigating to any web page.

If you give the on / off switch a short nudge only, it normally goes in and out of stand-by mode. It can be switched on and off by sliding and holding the power switch for a few seconds. The power light behind the switch will blink three times to show you are doing it right. Note also, in order to work properly, the Kindle's battery needs to be charged. Connect your Kindle using the supplied USB cable to a PC for charging. When charging, the power light is orange, when full, the light turns green.

If by accident you set up your Kindle to request a password on start, so no unauthorized people can use it, and you forgot your password, you can contact Kindle support by toll-free phone. They'll help you to reset your password.

The phone number depends on the country of your residence, find the web site HERE to get the phone number that is right for you. Look for the headline "Additional Contact Options".

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Related Questions:

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1answer

Kindle paper white is stuck on screen saver mode and does not respond in any way

try and hard reset it

by holding the power button and volume up button when the kindle comes up on screen release the buttons

then the android man will come up with writing

go down to wipe data by using volume down key highlight data

then when wipe data the writing will come back up then go to reboot/restart and it will restart your kindle
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My daughter bought me a kindle in Christmas 2014. For two days I have had it on charge. It will not open it is locked. I have pressed all knobs but it will not open.

youll need to preform a hard reset to remove the lock if you or daughter doesnt know code.

depends on kindle version.
hold power button in on position for 30-40 sec and let go and restart
or hold power and an android menu will appear
once you get into menu choose wipe cache first and then choose
wipe data/ factory reset and then reboot
this should remove lock

depending on kindle edition their may be a reset hole that needs to be pressed with a paper clip or saftey pin hold reset button for 30-40 sec.

look at second step here
Kindle Fire Reset to Factory Defaults

look at hard reset here
How to Reset Kindle
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Ordered a book today. Have receipt and supposedly is downloaded to my kindle but I can't find. Cannot get released from previous book just finished. What do I do??

Hi, a few suggestions:

Have you got more than one kindle - or had one before? I'd so make sure correct kindle selected when you order online (there is a 'drop down' box you can select when ordering)

Is your Kindle connected to wifi?

Try going to home and selecting 'on cloud' - you should see all books in your Kindle account and tapping one will down load it.

From Amazon Web page I think K you can go back to your old orders and tell it to resend to your Kindle.


Not sure what you mean by 'cannot get released from current book' - that could be core of the problem? You should be able to press at top of screen and then select home icon to go to main page and see all your books (Note option to select on develop downloaded items and on cloud for everything!)

Let me know if any of that helps, if not try to explain more what you can see and do.
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How do i update kindle account?

Go to account settings. Select manage payment methods. Should be able to add or remove card.
Contact Amazon at.
[email protected]
If you have any problems.
Ellen
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I'm an old duffer and I plan on getting my wife a tablet she can read her books on or play games on for Christmas. Thinking of getting either a Kindle Fire HDX OR Samsung Galaxy Tab 4 Nook. I'm trying

Being a semi-old duffer myself :-), I can only offer little. I know nothing about the Samsung. My Kindle is almost 3 yrs old. That's archaic by today's standards. The HDX seems like a wonderful upgrade. However, I LOVE my Kindle Fire. It's easy, fast, great wireless with really nice features. The book selection is amazing thru Kindle (whether you "rent", buy or just get the free ones). My experience with tech support has been great! (Had to call a few times in the beginning.)

I got the same one for my husband 4 mos later. He's happy and has never had any problems. The only issue I have is there's no camera and downloading some odd files these days are impossible -- only because they're huge!!! You'll make a good decision and your wife will love what ever you choose. Good luck and Happy Holidays!
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Telephone number amazon

Go onto ANY AMAZON page...
Amazon com Help

Scroll all the way down to the bottom right side...

Look for Help (click there)...

You will be impressed with the speed and efficiency of
their customer support... (I think).

Carnac the Magnificent
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Registration

Go to amazon.com and log onto your account using a PC. You can then 'manage your devices' on one of the pages that are part of that section.
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How to replace screen on kindle

I you want to risk messing up your kindle, go to an electronics store or sometimes bestbuy for a new screen. The easiest way would probably be going to professionals to get it fixed. Kindles are usually not as much as iPhones and iPods and iPads because they don't have touchscreen. Hope this helps!
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