I have a tromm washer (model wm2277hw) that sometimes will drain and sometimes not. when it doesn't i get error message OE. all connections seem to be good. when it doesn't drain there is no noise like maybe the motor is tied up. it just sits there silent. thanks
Re: I have a tromm washer (model wm2277hw) that sometimes...
An OE error presents if the washing machine has not successfully drained the water in ten minutes.Follow this link for step by step instructions for correcting the OE error code. The FixYa Team
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The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.
LG themselves have some information on this error code..
It is a motor error
• The connector in the LEAD WIRE ASSEMBLY is not connected to
the connnector of STATOR ASSEMBLY
Reconnect or repair the connector
• The hall sensor is out of order/defective.
Replace the STATOR ASSEMBLY
An OE error presents if the washing machine has not successfully drained the water in ten minutes. However, the OE error code does not always mean that the washer requires a service call. If periodic maintenance has not been performed on the washer, there are a few simple steps to take before calling for service. Step 1: Check the drain pump filter. Items caught in the drain filter will prevent proper drainage. Over time build up can occur from detergents and additives used in the machine. Manually drain unit through the drain hose, then lay a towel down to catch the water, and remove the filter. Clean the filter thoroughly and restart the machine. Step 2: Check the washers drain hose. If the drain hose is not installed properly, the washer will not drain properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine. Step 3: Confirm that the washer is leveled properly. If the unit is not leveled properly, it will not drain properly. The front of the unit cannot be higher than the back or vice versa. If not properly leveled, the water can flow back into the machine. If this is the cause of the problem, please level the machine using the supplied leveling wrench. When you place a LEVEL on the washing machine, the bubble should be in the center. Confrim that the washer is leveled from side to side and front to back.
the OE message means that the machine has not fully drained out all the water. you can try to re set on drain or you may need a service call. hope this helps.
The LG error code OE simply means "the pump is blocked". Presumably the water isn't being emptied properly. As with all error codes it is possible that there is a cause other than the exact description in the error code explanation but basically this error means as far as the washing machine is concerned it thinks the water isn't pumping out. A pump, or filter blockage is the most common cause but it could be caused by other faults such as a faulty pump, or even a blockage in the drain hose or somewhere else in the system etc.
LG themselves have some information on this error code..
take off the front kick plate on the bottom and there is a pea trap thats conected to the pump twist it off and see if it is cloged thats what usaully makes it not spin
Flashing UE - The display shows: • Load is too small.
• Load is out of balance.
• The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be
displayed.
Possible Solution
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Control error.
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