Under normal circumstances, like any other Anti-Malware software, Webroot will protect itself. You cannot randomly shut down its service. You cannot use most external uninstallers.
Always try to uninstall it using Add & Remove Programs first (on XP) or Programs and Features (In Vista and 7), or the uninstall link in All Programs on your start menu.
If you are not able to find it in any of these places, get the official cleanup utility from Webroot directly at:
http://download.webroot.com/SSCCleanup.exe
This utility is made to cleanly shut down and clean up Webroot SpySweeper, Antivirus, and Internet Security Essentials and will even remove itself when it's done.
tried to unistall on add or remove programs-says program does not exist-cannot uninstall
where would i find ccleaner?
I AM TRYING TO UNINSTALL WEBROOT SPY SWEEPER. THE PROGRAM IS NOT LISTED ON MY IN MY PROGRAMS AND CANNOT BE FOUND ON MY COMPUTER WHEN I SEARCHED. YET, I AM TRYING TO DOWNLOAD A NEW ANTI-VIRUS PROGRAM WHICH STATES I NEED TO FIRST UNINSTALL SPY SWEEPER.
I am having the same problem of uninstalling webroot SpySweeper so that I can install McAfee. I have contacted McAfee as well as webroot for help with no advancement. I went to the site suggested here: http://www.ccleaner.com/download/ for free program to uninstall but nothing. I still get the same error message once I try to download McAfee. What next?
hi , am having the same trouble w/McAfee install ,,saying i have WebRoot SpySweeper Anti Virus ,,but can't find it anywheres ,,,,
I called the company Webroot and they walked me thru the uninstall; phone: 1-866-914-5851.
the uninstall data file is missing.
it tells me it doesn't exsist but yet it is on my programs and on my add/ remove programs
I just renewed my McAfree and unable to finish my MaAfree installation due a message from McAfree to remove webroot spy sweeper with AntiVirus. I have checked my add/remove programs and unable to find spy sweeper. I have downloaded the CCleaner free download and still not able to find how to uninstall the spy sweeper. Help! Can someone advise what I need to do so I can complete my McAfree installation? Thanks, Stacy
THANK YOU NOBUBBLES and JESUS! WEBROOT IS FINALLY GONE!!!
I am trying to install an anti virus program and can not until Spy Sweeper is removed. I have removed it from control panel but the new antivirus says it is still thee
Thank you!!! I was having the same problem
My spy sweeper is not working, I tried uninstall/reinstall, is not working it says spy sweeper is not there, but the icon is still there and it won't let me reinstall
upgrading the bt protection to mcafee from norton and would not let me continue without getting rid of webroot - didn't even realise i had it on the pc - thank you nobubbles - now solved - easy solution when you know how!
I am having the same problem, I cannot uninstall webroot Spy Sweeper with AntiVirus completely. I tried through add/remove programs. Most of the program has uninstalled but not all of it. I am after suggestions on what to do.
i have tried to download mcafee virus scanner but it is not compatible with webroot spysweeper antivirus. i have tried to uninstall webroot spysweeper but it is not in my add/remove programs, so i have paid for mcafee but cannot uninstall webroot spysweeper so therefore cannot use mcafee so therefore cannot use the internet because i do not want to get viruses. It would
never mind I found the program, thank you for posting about the programhttp://www.ccleaner.com/download/ the link for the program its free ^_^
I am having the same problem, I cannot uninstall webroot Spy Sweeper with AntiVirus completely. I tried through add/remove programs. Most of the program has uninstalled but not all of it. I am after suggestions on what to do.
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