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Posted on Jan 01, 2011
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I have HP Laserjet 5200N printer, i am not able to print due to error massege "10.00.00 Supply Memory Error". thanks Mohammad Hittini Director of IT Moevenpick Resort & Spa Dead Sea Jordan

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  • Expert 281 Answers
  • Posted on Jan 01, 2011
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Not sure if you have tried the HP knowledgebase, but there are a few steps they recommended trying.
Here is the direct link, but I copied the relevant information into my reply.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpl51389&locale=en_US#A3

10.00.00 SUPPLIES MEMORY ERROR alternates with For help press ? Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx

  • 00 = memory is defective
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on again to clear the message.
  2. If the message persists, click here to access the HP support Web site at http://www.hp.com/support/lj2300 .
  3. If the printer has a 500-sheet Tray 3 installed, turn the printer off again and replace the print cartridge with a new HP print cartridge.
  4. Turn the printer on again.
  5. If the error does not clear, turn the printer off and remove Tray 3.
  6. Turn the printer on and verify if the error clears.
  7. If the error does not clear, contact HP support.
10.10.00 SUPPLIES MEMORY ERROR alternates with For help press ? Possible printer control panel error message 10.10.00 SUPPLIES MEMORY ERROR Description An error has occurred in one or more of the printer supplies. Values of xx and yy are listed below: xx
  • 10 = memory is missing
yy
  • 00 = black print cartridge
Action
  1. Turn the printer power off, and then turn the printer power on to clear the message.
  2. If the message persists, click here to access to the HP support Web site at http://www.hp.com/support/lj2300 .


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10.XX.YY SUPPLY MEMORY ERROR Description The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. Action
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Dear Sir,
I has change the printer cartridge. After changing the printer cartridge above mentation comming. When I am making printer power on the (10.10.00 supply memory error) display. Please tell me how to solve this problem. Best regards,

Thanking
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Mobil No.092 5192797.
Al Nahr Co.Ltd
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