My frost free freezer has had a small puddle of water under the front right corner several times now. I unplugged it and let it defrost completely thinking that would stop the problem but it hasn't. Can you tell me what is going on?

Your defrost timer has stuck to on position, replace timer and all good or locate timer and spray lubricant into the dial and turn it several times with unit off, then try it after several hours, quick fix only but may last several years...good luck...Russ

this sounds like your freezer is operating properly, except that the drainage of the water when going through the defrosting mode is not draining properly, pooling on the bottom of the freezer and then freezing. Check the drainage hose for the defrost in the lower pan. I would remove everything, place in ice chest, let the unit completely thaw out and then inspect. I hope this is beneficial.

Replace defrost timer.

This sounds like clogged drain / hose in the freezer compartment, here's why:

When the defrost circuit turns on, the compressor turns off. The defrost coil melts frost that collects on the freezer coil and drips in to a small pan located below the coil. The pan is formed so that the water that drips in it can flow to a hose connected under it. When the defrost cycle completes. the compressor runs again, bringing the temperature in the freezer to about 0 again. Any water remaining anywhere in the freezer will turn to ice very quickly.

If the hose should become clogged with ice, or slowed by mold, bacteria, etc. - water flow will be slowed, and / or eventually stopped. Ice will become thicker and thicker on the floor of the freezer as there is no place for the water to go.

A service manual for the appliance would be a good idea, but may not be required. You'll need to unplug the freezer and empty the contents. Defrost manually with a hair dryer or other heat source. If you decide to chip away ice, do so carefully.

The defrost and drain area of most refrigerator / freezers are located behind the rear panel of the freezer compartment. This is where the manual would indicate where the parts are located. Remove any ice maker installed if needed to remove the back panel.

Defrost any ice previously hidden by the panel. Chipping ice here should be a last resort, as sharp edges can damage cooling coils, tubing and the drip pan itself. Use a turkey baster filled with hot water to direct a stream at the area of the pan filled with ice. Hot water will likely have to be directed down the opening on the pan to melt ice in the hose as well.

Once the ice is cleared, mix about a 10% to 20% solution of bleach and water (1/2 ounce bleach to 3 ounces water) and direct down the drain hose. This will kill and inhibit further growth of mold and bacteria in the hose, which should help it drain water quickly.

Re-assemble and plug into power.

I hope you found this Very Helpful. If you need more help, ask again - but include the freezer manufacturer's name and model number. Good luck!

make shure the strainer is clean

there could be a partial blockage in the pipe
make shure the drain pipe isnt kinked

Hi, You will find that your problem relates to the defrost heater in the freezer. You will need to take the drawers out and remove the back panel to access the evaporator. There is a foil heater that lays underneath the evaporator and it will need to be changed. Along with the klixon that controls it. This will ensure that both parts are good. Your problem will then be fixed no more water!
Good luck................

If the door was left ajar for any extended period frost has built up on the cooling coils. A complete defrost of the freezer should take care of the problem. Normally a frost free system will clear the ice from the cooling coil when the defrost time cycle happens. However frost may have built up in areas where the heaters can not readily remove it in a normal defrost cycle and shutting the unit down with the door open for about 24 hours should clear it out.

all frost free freezers have to defrost the coils. there is a drain pan or cup in the bottom .. if it overflows or it can't drain out you will get puddles check the drain hose and drain cup or pan.. also check to see if you have ice inside the bottom of you freezer that would be a plugged or freezing drain hose..call for services if only 4 months old...

Most of the smaller freezers are not self de-frosting, Im not certain about the one you have but usually the only way is to unplug them and let them thaw out for a few hours. Make sure to put towels down to absorb the water or you may have a mess.

I looked at the BACK at the bottom underneath of my Sears Kenmore frost free upright freezer and what was causing the ice buildup was very simple. At the factory, the assembler looped the little hose too high and when the water went into the hose it could not get out due to being too high in one spot! An ice dam will form, blocking ALL water coming through
and freezing up any more water coming down giving you a HUGE wad of ice that is scary!!! I just removed the screw holding the loop that holds the hose and put a bit of warm water down the little hole on the INSIDE (Behind the grate) to melt the remaining ice in the tube.You need to take out 4 screws and remove the grate to see this. I could not believe that this was the problem! I haven't had any ice build up since.Now don't tear your freezer apart before you try this trying to fix the compressor, thermostat etc. It may be the only thing wrong with it!