Whirlpool 25.6 cu. ft. Side-by-Side Refrigerator with In-Door-Ice Dispensing System Logo
Posted on Jan 02, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

The ice dispenser and water dispenser on the door will not work

2 Answers

Megan Webb

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

  • Expert 63 Answers
  • Posted on Aug 07, 2019
Megan Webb
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Habit-Forming:

Visited the website for 3 consecutive days.

New Friend:

An expert that has 1 follower.

Joined: May 31, 2015
Answers
63
Questions
0
Helped
50033
Points
296

Good Morning,
We are able to test the display board, touchpad, and main control for this model refrigerator and repair these control boards as necessary. We also have the main control boards for this model in our inventory for sale. All control boards we sell and repair come with a two year warranty.
Reach out to us for more information.

512-355-1108
fixyourboard.com

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 8 Answers
  • Posted on Jan 02, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

Joined: Jan 02, 2011
Answers
8
Questions
0
Helped
1959
Points
23

"Prepare for the worst" This is a problem i'm currently dealing with at the moment, ice maker thaw'd and refroze the ice as a block, binding the crusher turbine till it quit working. then water dispenser started spitting till it quit working, but anyway i disconnected the ice maker and water dispenser power hookup, because when i tried to use it it was drawing off the power of the fridge. now i'm to the point where fridge clicks like the relay is going out. in the back of the freezer below the ice maker tray i removed the clip or screw to where when it clicks i can hand spin the cooling fan on the click, and fridge starts up and runs, but don't remove this panel because having it on helps the air push into fridge compartment and keeps cooling elements from turning to a block of ice, " so long story short " its either your cooling fan or relay on chip board that starts cooling fan, i'm no expert but this is where i'm at hope it helps.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
2answers

Ice maker isn't working. Water is not filling the tray but the water dispenser in the door works fine.

could be frozen water fill tube to Icemaker. or solenoid water valve is not opening when ice maker calls for ice. there are 2 separate solenoid valves : one for dispenser another one for ice maker.
0helpful
1answer

GE profile refrigerator ice maker not working

Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement.
Water dispenser doesn't work
  1. Dispenser control board
If the water dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the water dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The water dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the water dispenser is functioning.
  1. Water tube in door is frozen
If the water dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator water dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Water filter
If your water dispenser's flow is running slow check to ensure that your water filter is not clogged. If after checking you determine that the filter is clogged, simply replace the filter. Filters should be replaced every six months to ensure clean drinking water.
  1. Door switch
If the refrigerator water dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the water dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts
0helpful
1answer

Why is my GE Profile Refrigerator ice maker no longer dispensing ice?

Ice dispenser doesn't work
  1. Dispenser control board
If the ice dispenser is not functioning at all the most likely cause is going to be the dispenser control board. The dispenser control board governs the major portion of the systematic functions of the dispenser and is less likely to be the issue if only certain components are malfunctioning. If the dispenser control board is at fault, it will need to be replaced.
  1. Water inlet valve & low water pressure from house supply
If the ice dispenser on your refrigerator is not working properly, one of the first things to consider as an issue is the water pressure to your appliance. The ice dispenser cannot properly function with a psi less than 20. If psi is appropriate, proceed to replace the water inlet valve to correct the issue. You may also be dealing with low household water pressure. This low flow can be examined by using a water pressure test gauge. Once the household water pressure is resolved, you can double check your refrigerator connection to ensure it is now flowing properly and that the ice dispenser is functioning.
  1. Water tube in door is frozen
If the ice dispenser is not working on your refrigerator, the issue could be a frozen water supply tube located in the door. Although this may be a tricky problem to locate, the first thing to do is find a connection point in the tube. After this has been found, attempt to blow air through the tube. If the air flows freely through the tube, it is not frozen and this is not the issue. If it does not, the tube is frozen and needs to be removed to thaw out. As it thaws, attempt to ascertain why it froze and correct the positioning of the tubing to prevent the issue from occurring again in the future.
  1. Dispenser switch
If the refrigerator ice dispenser is not working properly you could be dealing with a defective dispenser switch. Activated by the dispenser actuator, the switches are responsible for numerous actions including ice cube disbursement, type of ice, and water controls. The switch can be tested using an ohm meter and should be replaced if it does not reveal continuity.
  1. Door switch
If the refrigerator ice dispenser is not working, the functionality of the door switch can be inspected. This switch is responsible for turning on the light in the freezer and simultaneously turning off the ice dispenser when the freezer door is opened. If this switch malfunctions, it will show no continuity on the ohm meter and will require replacement. Appliance Repair Help Troubleshooting and Appliance Parts
0helpful
1answer

I have an Amanda double Door refrigerator with an ice & water dispenser. The ice machine unit's dose not dispense ice cubes,

If the unit is making ice and the water will work from the door but the does not dispense, you will need to replace the "auger motor". Here is the part to order.
0helpful
1answer

Water dispenser very slow

Check the filter and replace if necessary.
0helpful
2answers

GE GSH25JFRF BB ice maker doesn't dispense. Water dispenses and ice maker makes ice but won't come out.

There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze
1helpful
1answer

Water dispenser does not work, ice maker does work. This is a used Whirlpool side by side. I hooked up the water yesterday and the water dispenser worked. Overnight, something went awry and I do not get...

Icemaker is in line with the water and runs from the icemaker threw the door and up to the water valve. So that is why the ice maker is working and the water is not working, most likely the water has frozen inside, And this can be caused by many different reasons, if it has been humid or the door was left open then shut it would cause the moisture in the air to be drawn to the warm water and flash frosted the pipe, try to see if you can defrost the line with a hair dryer. If that does not work post here and I will tell you the next step to try.
0helpful
1answer

Ice maker and now water dispenser does not work

Do you get water to the connector at the bottom of the freezer door ? if you do then the water pipe in the door is probably frozen - read new door ! if not then check thw electrical connector at the bottom of the freezer door as they have a habit of corroding.
0helpful
1answer

No water to door dispenser

The water lines might be frozen. The found the water lines in my fridge behind the bottom drawers and used a hair dryer to melt the ice.
Not finding what you are looking for?

498 views

Ask a Question

Usually answered in minutes!

Top Whirlpool Refrigerators Experts

Mike Cairns
Mike Cairns

Level 3 Expert

3054 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Whirlpool Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...