SOURCE: Billing problem
Hi Leonard,
You will need to contact Symantec directly regarding your billing issue, you can do that at the below link.
http://www.symantec.com/norton/support/cs/contact_cs.jsp
One of their representatives should be able to cancel the double order.
SOURCE: I was charged for your service on March 18 for one
This is James H. Stevens [email protected]
Please cancel my subscription
SOURCE: Ordered the Norton Internet Security
You may cancel your Automatic Renewal registration by signing in to your Norton Account (www.myNortonAccount.com). Do this 15 days before your subscription expiration date (or before the specified billing date in the Automatic Renewal email notification) to avoid an automatic charge. Once you have signed-in to your Norton Account, navigate to the Automatic Renewal page. Uncheck the check box for the Norton product in which you wish to disable Automatic Renewal. Click on the Update button. Turning off the auto-renewal feature may leave you unprotected from dangerous online threats unless you renew your subscription manually. You can renew your subscription manually by following the renewal prompts provided by the product.
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