Agitator wont agitate. The driving axle is working. I removed the top driving piece that moves the white agitator. The inside of this female metal piece seems like it should be shaped so it can be driven by the male end of the driving axle. It looks like the ridges have been shaved down so the axle is just spinning inside it. What is the name of the top piece so I can buy a new one? The model number of the machine is WSM2780DBWWW

1 First you must determine the brand of washing machine you have.

2 To remove agitator on a whirlpool washer, remove top cap from agitator, Next you will find a translucent cap, remove this with your pliers. Then you will see a 3/8 inch nut, Back this nut out and you can then remove the agitator. Be Careful though, inside the agitator where the bolt has been removed is a white piece of plastic that holds the "dog ears". These dog ears are what lets the agitator move in one direction and locks when the transmission moves back in the other direction.

Maytag and Admiral washers are very similar to remove. General Electric, (GE) is different, To remove a GE agitator simply pull upwards very hard, GE agitators snap on. Be careful not to pop it into your mouth, that really hurts.

3 Remove agitator, repair or replace and reset, GE just push on, you will be able to see the groves to line up the agitator to the hub. For whirlpool place bolt into dog ear guide, and set down on top of transmission post and tighten, be careful that dog ears, do not get out of alignment. That's it.

Buy F150 parts.

1- First you must determine the brand of washing machine you have. 2- To remove agitator on a whirlpool washer, remove top cap from agitator, Next you will find a translucent cap, remove this with your pliers. Then you will see a 3/8 inch nut, Back this nut out and you can then remove the agitator. Be Careful though, inside the agitator where the bolt has been removed is a white piece of plastic that holds the "dog ears". These dog ears are what lets the agitator move in one direction and locks when the transmission moves back in the other direction.

Maytag and Admiral washers are very similar to remove. General Electric, (GE) is different, To remove a GE agitator simply pull upwards very hard, GE agitators snap on. Be careful not to pop it into your mouth, that really hurts. 3-Remove agitator, repair or replace and reset, GE just push on, you will be able to see the groves to line up the agitator to the hub. For whirlpool place bolt into dog ear guide, and set down on top of transmission post and tighten, be careful that dog ears, do not get out of alignment. That's it.

Read more: How to Remove an Agitator From a Washing Machine ' eHow.com http://www.ehow.com/how_4620771_remove-agitator-washing-machine.html#ixzz1IhUKY7OQ

The agitator hub may be worn down. Go to http://www.appliancerepair.net/apnet/ and find the washer repair manual. It is relatively easy to replace and inexpensive.
Remove the agitator. The hub is a plastic piece usually connected by a bolt. Remove the hub and look on the inside of the ring. The grooves that allow the agitator to move back and forth may be worn down. Call your local appliance store or order the part online.
GOOD LUCK!!!!!

There is a metal piece that is inside the plastic agitator that is broken. I connects the agitator to the rod that drives it. It has an oval shaped slot inside and is ribbed on the outside. I have the same problem. Simple to replace, I just need to find the part.

Hi, You will need to change the dog kit inside the agitator. Remove the cap on top of the agitator and you will find a 7/16" bolt. Remove the bolt and seperate the agitator. The dog kit is located betwee the 2 pieces.
Please let me know if this helps you or if I can assist you further.

Thanks
Vic

Hi, If this is a two piece agitator, start the wash cycle with no laundry in it and see if the lower half of the agitator moves. If the lower half works, you will need to change the dog kit inside the agitator. There is a 7/16" bolt under the agitator cap the will need removed to get the agitator out.
If the agitator does not move at all, It could be the coupler connecting the transmission to the motor. If the coupler is bad, tub will not spin the laundry dry.

I hope this helps you. Please let me know if I can assist you further.

Vic

This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

Three places to look.

1. Assuming that this washer has a two piece agitator, I'd check the "agitator dogs" on the top section.

2. It's possible that the splines on the agitator have worn over time.

See the following description of how to remove the agitator.

Look inside the agitator at the splines.

3. It's also possible that the splines on the agitator shaft have worn.

With the agitator off, check the condition of the splines. If they are worn, the options are to replace the agitator shaft (disassembling the transmission) or replacing the transmission itself.

Two-Piece Agitator: Bottom Works, Top Does Not - Whirlpool brands

Some Whirlpool brands washing machines employ a two piece agitator. The bottom is call the agitator and the top is usually referred to a 'Mover'. A multi-piece cam and bearing assembly connects the two and allows the top portion to index.

If the bearing or cams become stripped or damaged, the mover will often not work. Fortunately, Whirlpool produces a cost effective agitator repair kit that replaces all of the critical components in this cam assembly. There are three different repair kits. They differ in the height of the cam.


Agitator Removal Instructions:


Remove Dispenser or Cap:
Some models of washing machines utilize a fabric softener dispenser that resides on top of the agitator. This dispenser simply snaps onto the top of the agitator. Other styles utilize a decorative cap. To remove the dispenser, simply grab it and firmly pull up. To remove the agitator cap, insert a small flat-head screw driver into the seam between the agitator cap and the upper agitator (mover). Use a twisting or prying action to pop the cap off of the agitator.

Remove Internal Debris Cap:
Inside the agitator you will see a cap with a raised handle, much like that of your automobile. Simply reach into the agitator and twist the cap while pulling up. This will remove the cap and its o-ring.

Remove Agitator Stud:
When looking into the agitator assembly, you will notice a single nut in the center of the agitator. Use a socket kit or nut driver to remove this bolt (agitator stud).

Remove the Upper Agitator (Mover):
With the bolt removed you should be able to remove the upper half of the agitator (mover) by simply pulling up. Sometimes pulling up will actually remove the whole agitator assembly. If this happens, place the Lower Agitator on the floor and stand on the flat lip. Then Pull up to separate the Upper Agitator (mover) from the Lower Agitator.

Remove the Cam and Clutch Dogs:
When you remove the upper agitator (mover) it contains the cam and clutch dogs. Tun the assembly upside down. The cam and dogs should then come out.

-- Stop Here if Replacing Cam Kit --

Remove O-ring:
The lower agitator remains on the transmission shaft. On the top of the agitator, there is an o-ring. Remove this o-ring.

Pull the Lower Agitator:
All that remains is the lower agitator. This can be removed by simply pulling straight up on the agitator.


Agitator Installation Instructions:

Set Lower Agitator:
Slide the lower agitator onto the transmission shaft. Rotate the lower agitator until the splines in the shaft match those in the agitator. Once aligned press the agitator down. Install the o-ring into the top of the lower agitator.

-- Start Here if Replacing Cam Kit --

Assemble Cam and Dogs:
Turn the cam upside down. Place the small round ear of the dog into the corresponding slot on the cam. Repeat this for each of the four cams.

Install Cam and Dogs into Upper Agitator:
Invert the Upper Agitator (mover) and slide the cam/dog assembly inside. The cam should be pushed into the mover until it shoulders. Then rotate the whole assembly upright.

Install the Upper Agitator (Mover) on the Lower Agitator:
The lower agitator has two tabs that stick up that are 180 degrees apart. These tabs fit into two slots on the bottom of the cam. Align the matching tabs and slots and place the Upper Agitator (mover) and cam assembly onto the lower agitator. Push down until the cam snaps onto the Lower Agitator. If the dogs fall out during this step it is necessary to return to the 'Assemble Cam and Dogs' section above and start over.

Install the Agitator Stud:
Place the bolt (agitator stud) into the hole in the bottom center of the cam. Use a socket kit or nut driver to tighten the bolt .

Install Internal Debris Cap:
Install the o-ring into the groove on the OD of the debris cap. With the o-ring in place, push the cap into the Upper Agitator (mover). It is important that the cap is pushed past the ports in the Upper Agitator (mover) so that the wash water can enter and exit as designed.

Install the Dispenser or Cap:
The final step is to replace the top cap. Both the cap and the dispenser simply snap into place. Just make sure they are installed as far down a they will go and are firmly in place.

remove the agitator by first taking off the softner dispenser at the top of the agitator and then look down inside. inside you will see a half inch head bold. remove bolt and lift agitator out.

This washer has a set of cheap plastic dogs that grab the inside wall of the upper agitator to move the clothes downward and help them get a better cleaning. The older style These dogs will wear out. To test whether or not these are bad just grab the agitator while in wash mode. The dogs should advance the top portion easily. If not then they are worn out. To replace them you must remove the agitator and sit it on the floor. Hold the base down with your feet and yank the top upwards. After seperating the 2 pieces you simply install the new dogs and line up the bottom with the top being careful not to break the little tabs on the bottom agitator that hold the top in place. The newer style you simply pop the cover of the agitator and use a 3/4 drive extention to unscrew the upper agitator. replace the dogs and put the top back on. Nothing could be easier.

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