Amazon Kindle Wireless Reading Device Logo
Posted on Jan 04, 2011

My kindle is stuck on the resting picture and will not wake up when the power switch is slid and released. Is there a reset opening to the right of the head phone jack? I have already tried holding the power for 5 seconds and watched for 3 flashes and there was no change.

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  • Posted on Jan 04, 2011
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Joined: Jan 04, 2011
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On Jan 1 my wife's Kindle would not shut off. I got it to do it then researched at home. This works on Kindle 3, hold the power switch for about 20 seconds and let go. In about a minute your Kindle should reboot. ;-)

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0helpful
2answers

1st gen kindle won't turn on

OK my Kindle has done that before..stick on charger and leave it there...it may pop on on its on...OK and it could be on just screen is not ..hold power button down for like forty five seconds..then release power button and as quick as u release push it in one good time and release button..that's a reset for Kindle hopefully like like with mine u will see LCD light up ..good luck
tip

How to reset the Amazon Kindle (useful when the unit is frozen)

Hi.

The Amazon Kindle is known for having several firmware issues, and it is not unusual seeing the unit freezing and not starting.

To start you can attempt doing a soft reset. To do a soft reset press and hold the <ALT>, <Shift>, and <R> keys simultaneously. The Kindle display should go blank for few seconds, and then restart.

If your Amazon kindle is still frozen, try resetting the unit to factory default settings with the hard reset procedure below. Procedure is different, depending on the Kindle model.

All you have to do to reset the Amazon Kindle 2 and Kindle DX is pressing and holding down the power button for about twenty seconds, then release the button and let the unit restart.

If instead you have the previous model, the amazon Kindle one, then you will need to open the back cover by pressing it and sliding it to the right with your finger, same as when you have to replace the batteries.

Behind the cover you will see the reset hole switch.

Push and hold a sharp pointed object, like a paper clip, or the tip of a pencil inside the hole button located under the battery cover.

Wait about ten seconds until the Kindle restarts and resets to default settings.

The last procedure and the picture below refer to Kindle one only. If you have kindle two, then please use the first procedure.

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If the above does not fix the problem, then the unit is faulty. In that case contact Amazon to get support.

Regards.
0helpful
1answer

It will not power up. was on the charger most of the day.

To wake up or turn on your Kindle, slide and release the power switch again. If your Kindle does not power on or is unresponsive during use, try resetting the device by disconnecting your Kindle from any power source, and then sliding and holding the power switch for 15 seconds before releasing.
1helpful
1answer

I didn't realize that was putting a pass word n .How can I open my kindle/

Forgot my password

Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"

To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"

To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts

To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.
2helpful
2answers

My kindle won t turn on

Her is a possible solution:
1. Plug into the original charger, hold the power down for a full 30 seconds, release. Let charge in this state for 12 hours.
2. Lease the device plugged into the charger, while you have the device plugged into power, press the power button for a full 40 seconds, release. Wait for 5 seconds and then press and release the power button. Did the device wake up? No, continue to step 3.
3. Plug the device into another charger, if you do not have an charger from another phone go to Staples or Radio Shack pick up a new Kindle or Universal charger, make sure you can return the charger.
4. Plug the Kindle into the new or alternate charger. Hold down the power button for 30 seconds release. Let charge for 12 full hours.
5. Unplug the Kindle from the charger.
6. Press the power button for 40 seconds - time it. Release the power button, wait for 5 seconds, then press and release the power button. The Kindle should wake up. If not, proceed to step 7.
7. If you can not wake up the Kindle from a 'hard reset' the Contact Amazon directly for a replacement.
12helpful
3answers

Kindle will not turn on

The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt
0helpful
1answer

How to change a battery in my kindle

Sounds like the software than manages the charging is frozen. Try these steps to fix the Kindle.
Step 1: Plug the Kindle into the charger
Step 2: Press and hold the power button for 30 seconds making sure the Kindle is OFF
Step 3: Let the Kindle charge in this state for 60 to 8 hours
Step 4: While the Kindle is Plugged into the charger, press and hold the power button for 30 seconds, then release the power button. Wait for 10 seconds.
Step 5: Press and release the power button normally, the Kindle should wake up and the charger system should be reset.
12helpful
1answer

Can't open it to work... says error occurred closing this title... it's just stuck on that... can't move the thing up down sideways.

Unplug the Kindle and hold the power switch in the "on" position for 15 secs before releasing it. It should reset the device.
1helpful
1answer

My Kindle will not wake. It is fully charged (green light), but the power switch does not clear the default screen.

try to reset leave your finger for few seconds at the reset power then remove and it will be reset the default
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