My machine is ricoh FT 4220. error 11 or E1 - Ricoh FT3713 Copier

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The E code tyo refer the exposure lamp malfunction.Turn ON the main switch,remove the rear cover and turn the DIP switch 101 01 ON and OFF,and turn tha main switch OFF and ON.

I suggest removing the toner, and visually inspecting it, make sure the sealing tab has been removed, give it a really good shake, as the toner may have settled in storage. re-insert the cartridge making sure it goes in the right way.


If you can hear a slight 'clicking' noise it's adding toner and pumping it into the developer unit, some machines take 2 minutes, some take 6..

Failing that, lift the platen cover and do a few black copies, so you force the machine to add toner.

Goodluck.

The E codes E1-E7 are displayed in the copy counter.To display both digits of the E code press the ENTER key.When the machine detect E13 condition E1 is displayed in the copy counter.Hold down the enter key and 13 is displayed.
E 11 - Exposure lamp error.In this case check the exposure lamp continuity,the thermofuse is open or power suplly board defective.
E 12 -Exposure lamp error .AC drive defective,main board defective
E 13 - Zero cross signal error.Main control or DC power board defective.
To clear the service code turn OFF/ON the machine.

http://www.precisionroller.com/search.php?q=+service+manual&x=17&y=14
Try these people....hope this helps...

Yes, I have Ricoh FT Ops manual and service manuals wich do you need?

E1 Exposure Lamp problem. (sensor, lamp, lamp stabilizer)Either the lamp is blown, the board is bad or the sensor is bad.

E1 Exposure Lamp problem. (sensor, lamp, lamp stabilizer)Either the lamp is blown, the board is bad or the sensor is bad.

ther is arest of this error code you can get it by pressing (.) key on the panel to read 2 numbers and then report again