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All of a sudden my scanner only scans in black and white - says the subject is a black and white photo even tho it's color. Have tried the "customize" but nothing works. How do I fix it?
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode". 2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner. 3) Ensure the settings on the Epson Scan are correct for what you wish to scan.
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The problem is simple.Someone or somehow the "TYPE OF ORIGINAL" option on ur SCANGEAR CS window.Set it back to "MAGAZINE" or "PHOTO" and it should scan in color.
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