HP Pavilion dv9700t Notebook PC Logo
Anonymous Posted on Jan 05, 2011

I have a DV9700 with the very dim image display problem, but works with external monitor. The laptop display will blink on for about 1 second then go dark when closing and opening the unit. From what i have read here, it sounds like an inverter or CCLF lamp. If this is the case, and I don't feel comfortable making the repair my self, who are some reputable repair companies to send it to, with out getting hosed? I was considering PC Pitstop out of New York. Any other ones to consider at a reasonable price?

  • JDTec
    JDTec Jan 05, 2011

    I usually go to HP for repairs. They are reasonable and do it in a timely manner.

  • Anonymous Jan 05, 2011

    The unit is out of warranty and HP was not very helpful or inexpensive in my past encounters with this machine. I was hoping for a better solution, since they just repaired it(LOL) 4 months ago through a third party vendor[under an extended warranty through Cost Co}. Now both the 1 year and 2yr extended warranty have expired(through Cost Co).
    I'm just looking for a good repair solution at a reasonable price to get a couple more years use out of the laptop.

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Lee Hodgson

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  • HP Master 4,810 Answers
  • Posted on Jan 05, 2011
Lee Hodgson
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Hi,

You could be right about the problem being the inverter or the CCLF lamp, it could also be as simple as a loose cable by what you are describing in your post. If it is the CCLF lamp then you would be better off purchasing a new screen as the labour cost can amount to more than a new screen itself. If its the inverter then it could just need soldering to re-float the solder around the coil.

Seeing as you don't feel comfortable making/troubleshooting the problem yourself then I recommend that you click on the link below and give BnyTech Inc a call and see what they can do for you and at what cost. Link below >>>>




http://www.bnytech.com/




They are based in the "New Yorker" building NY


Good luck.

Testimonial: "Thanks for the input. I appreciate the recommendation!"

  • Lee Hodgson
    Lee Hodgson Jan 05, 2011

    Alternatively you could send it in to HP but it could cost you considerably more that a PC repair store but you will get a full guarantee with their repair. You will however have to send the laptop in and could take a few weeks for the laptop to returned to you.

  • Anonymous Jan 05, 2011

    It is just frustrating that the thing will come on for a second consistently when opening and closing the laptop. I get the feeling that the lamp works, just won't stay lit. I'm leaning towards the invertor being the problem. But I am no expert and need to get this thing fixed at a reasonable price.

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