When I try to scan from my HP officejet 5610 all-in-one to my mac, I get the message "no connection" - yet the printer is connected to the mac. Another message I get is "no scan options". It used to work. What do I need to do to reactivate?

Try to reset the printer:

Unplug the printer from power

Hold the # and 9 together while plugging it back

If still not working try again with a # and 3 combination

Hi Miran,

To get the instruction on how to install 5610 on Mac CLICK HERE


Regards,
Rizech

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

astrtr7

Hi,
To scan a document to PDF using HP Officejet 5610, try the following,
1.) Click the "Scan paper" icon to select HP Officejet 5610, and then scan documents from the scanner
2.) Click the "Build to One PDF" icon to create a PDF document contains all of the scanned documents.
Please let us know if that was helpful enough.
Good Luck & Thanks
Shiv.

hp officejet 5610 will not scan. i have wireless system

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....



http://www.hp.com/printer/prob676ijt65/solution

ab36

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

alkkk-3

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost,Scanner does not work, Connection problem etc. For find all these software solution just clickhere....



http://www.hp.com/printer/prob676ijt65/solution

ab29

Fiend your solution direct from hp. Here is your solution...


http://www.hp.com/printer/prob676ijt65/solution
743

This is a known issue with HP printers. Do not worry, if you get this message that the scanning software could not be found the please go to the link
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=441125&lc=en&cc=us&dlc=en&submit.y=0&submit.x=0&lang=en&cc=us

Select the Operating System.
From the list select. ... HP Full Feature Software and Drivers

Then scroll down to the 3rd option......
Click on Download only >> Save the file to the desktop.
Start installation and make sure that the Printer is not connected using the USB cable to the computer.

While installing, you will get the option to connect the printer. Do not connect the printer.
Select the option "I will connect it later". Go next the installation will be complete.

After the installation is complete...leave the CD inside the computer.

Connect the computer and the printer.
It will show you the configuration window.
Wait until you see the "Start using the device" option.
Click on "Start using the device".
You should see the solution center window now.

If it is succesfull. Try scanning using the Solution center.
If it is succesfull, you can now scan using the printer as well.

Try it and let me know if it works and please let me know your issue in detail.