Mine hasn't frozen (yet) but if this is a more or less "permanent" freeze there is a reset pinhole between the power button and the usb connector. If this is in intermittent problem, the only thing I can say is that the device is poorly designed, the screen is just not very responsive and the CPU chip must be under-powered so it is very slow to react. If you tap-tap-tap a lot on the screen or the power button you might be overloading the CPU. Mine seems to freeze from time to time but eventually "catches up" and then starts working again. Sorry, but I definitely put this product only a half step above the junk category. I also own an Ipod Touch and holy cow there is a world of difference in quality and performance between the two.
Oh yeah - you might try calibrating the screen but I doubt that it will help much. The "calibration" suggestion really seems like more of a distraction tactic to make new owners think they are really doing something cool to make it work better out of the box.
If you can still return the machine for a refund I suggest you do - lots of new tablets andf "readers" will be hitting the stores within a few weeks and Best Buy will be selling these for $50 just to unload them!
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it wont let install updates either and wont sync to computer
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