This gray box won't go away on my uncle's TV. It says "Video 5 Cable Box" and appears at the upper left-hand corner and won't go away. It has been there for a few days. It's a first. The TV has been turned on and off; the cable box (which is working fine) has also been switched on and off, independently. It's a rear-projection, 60-inch, Sony WEGA HDTV with SRS Trusurround and S-Master (whatever that means). Any ideas?

Unplug the cable box or turn off the power strip to everything. Wait five minutes. Plug everything back in. Let the cable box complete its reboot. Sometimes thse cable boxes get confused and have to be reset. The box will take its own good time to finish booting and your tv will likely appear as per normal. (Otherwise, you may have hit a PIP button on your remote.)

go to menu reset tv to factory default.....this will also reset your color/clock and any other customized features but it should knock out that gray box also

press the display button

Hi,
I was awaiting your response in chat session but could not get any thing.
Please hook cable box in Video input-7 instead of Video input-6 in TV and select Video input-7 with remote on TV.
Regarding continues on-screen display of video-6, press Display button on TV remote once, on-screen display will disappear.
Thanks.

Had this problem also when I rebooted my Time Warner Cable box. Unplug everything from the wall including power strip and wait 60 seconds then plug back in and turn everything back on. Worked for me and havent had a problem since. Time Warner does not know what causes this yet.

Had same issue with my LG so I trouble shot the issue by noticing the green square would disappear if I switched to dvd(HDMI-2 ) Or HDMI-3. Which lead me to believe it was being generated by my Xfinity box (HDMI-1. So I first rebooted box. With no success I then unplugged box all together. Tah Dahhh! Problem fixed. Hope this helps.

The problem was with the cable box and not the television. We unplugged box - (we'd reset it before) and the "2" was gone.

What you all need to do is get away from a coax cable connection. If you have a cable box, or satellite box, take the coax cable off and use red, white, n yellow rca composite cables to connect your recievers to the tv. if you dont have a cable box, either get one, or get a converter box and use a tuner outside of the tuner within the unit. The tuners in those tv's are built to show you when you experience signal fluctation(which is normal with a coax cable) and thats why the box keeps popping up on its own. good louck to you all with this problem

you press display on the remote

do you have a display button? What happens when you press it?